Laura Hernandez

Detail-oriented Administrative Professional with 3+ years of experience supporting office operations, coordinating schedules, and managing documentation in fast-paced environments. Skilled in calendar management, data entry, record organization, and administrative coordination. Recognized for maintaining organized workflows, supporting teams with accurate documentation, and ensuring efficient daily office operations.

Student Advisor & Coordinator at Kaplan (2023-01 – Present)

Provide administrative support for 200–300 students and staff, responding to 10+ daily inquiries and coordinating meetings, appointments, and events.

• Provide administrative support for 200–300 students and staff, responding to 10+ daily inquiries via phone, email, and in person.
• Coordinate meetings, appointments, and events, ensuring schedules and logistics run smoothly.
• Maintain organized digital documentation and records while ensuring data accuracy and timely updates.
• Prepare internal communications, documentation, and reports supporting operational processes.
• Collaborate with multiple departments to ensure smooth office coordination and workflow.

Activities Assistant at VGC International College (2023-01 – 2023-12)

Assisted with event logistics, scheduling, and coordination of student programs while facilitating communication between students, staff, and administration.

• Assisted with event logistics, scheduling, and coordination of student programs.
• Responded to inquiries and facilitated communication between students, staff, and administration.

Event Planner & Administrative Coordinator at MARSUA (2020-01 – 2022-12)

Managed schedules, vendor communication, and logistics for multiple projects simultaneously while preparing operational reports and documentation.

• Managed schedules, vendor communication, and logistics for multiple projects simultaneously.
• Prepared operational reports, documentation, and correspondence for clients and vendors.
• Maintained organized records and tracked project progress.

Administrative Assistant at IVEM (2017-01 – 2021-12)

Maintained filing systems and administrative documentation, scheduled meetings, and supported internal reporting processes.

• Maintained filing systems and administrative documentation to ensure organized records.
• Scheduled meetings, prepared correspondence, and supported internal reporting processes.
• Assisted with administrative tasks including data entry, document preparation, and office coordination.

Diploma in Business Client Relations & Marketing – Vancouver, BC (2024-01 – 2024-12)

Diploma in Business Communications – Vancouver, BC (2023-01 – 2023-12)

MBA in Business Administration – Mexico (2021-01 – 2021-12)

Bachelor's in Tourism Business Administration – Mexico (2016-01 – 2016-12)