Laura Schwegel

Audiologist with 5 years of experience delivering patient-centered care across private practice and ENT settings, combining strong clinical expertise with consultative hearing aid sales and client relationship management. Conducts comprehensive audiometric assessments and clearly translates results into personalized care plans, improving client understanding, engagement, and hearing aid adoption. Skilled in identifying medical red flags and coordinating appropriate referrals while maintaining full compliance with regulatory standards and evidence-based practice.

Demonstrates strong attention to detail and clinical thoroughness through comprehensive documentation and proactive review of patient information, improving appointment efficiency and sharing of information across providers. Drives clinic growth and efficiency through community outreach initiatives, streamlined documentation and dispensing workflows, and in-office hearing aid services that reduce turnaround time, lower costs, and enhance patient satisfaction. Experienced in supporting ENT clinic operations through high-volume diagnostic testing, efficient patient management, and collaborative communication within interdisciplinary healthcare teams.

Known for building trust with clients and families, supporting informed decision-making, and ensuring continuity of care from initial assessment through long-term follow-up.

Clinical Audiologist at HearingLife (2021-01 – Present)

• Conducted comprehensive first-time hearing assessments, combining detailed health questionnaires, otoscopic exams, and audiometric testing (air and bone conduction, speech, noise) to accurately identify hearing challenges and inform care recommendations.
• Interpreted diagnostic findings and guided patients and key decision-makers through results and management options, using education and in-office demonstration of amplification when appropriate to support understanding and engagement in care.
• Delivered patient-centered consultations that balanced clinical care with consultative sales, aligning hearing solution recommendations to individual lifestyle needs, communication goals, and medical considerations.
• Followed established clinical protocols and maintained compliance with CASLPO standards, including ongoing continuing education to ensure current, evidence-based practice and knowledge of industry trends.
• Played an active role in the hearing aid selection and fitting process, supporting clients through early adoption and adjustment to improve satisfaction and long-term outcomes.
• Conducted audiometric assessments within a fast-paced ENT clinic, adapting testing approaches to diverse patient needs and complex clinical presentations.

Student Clinician at Culford Family Hearing (2020-01 – 2020-12)

• Gained practical clinical experience in hearing aid dispensing and verification by assisting with fittings, troubleshooting, and patient instruction under clinical supervision.
• Delivered safe and effective cerumen removal using suction and manual methods in a supervised clinical setting.
• Contributed to vestibular evaluations by assisting with test administration and accurate customer records to support diagnostic decision-making.

Student Clinician at H.A. Leeper Speech & Hearing Clinic (2019-01 – 2019-12)

• Conducted hearing aid fittings and verifications using Audioscan equipment under supervision, developing proficiency in evidence-based device optimization.
• Delivered patient-centred care by providing counselling and aural rehabilitation services, supporting improved communication outcomes and patient adaptation to hearing devices.
• Communicated assessment results clearly and promptly to patients and supervising clinicians, supporting timely clinical decision-making and continuity of care.

Student Clinician at Hamilton Health Sciences (2019-01 – 2019-12)

• Administered and interpreted audiometric testing for adult and pediatric populations under supervision, building foundational diagnostic skills.
• Responded to patient concerns with clear, empathetic explanations of hearing loss and management strategies.
• Performed electrophysiological measurements, contributing to comprehensive audiological assessments.

Office Assistant at Robert Half International (2018-01 – 2018-12)

Medical Assistant at Dr. Oliva-Custic Skin & Acne Clinic (2016-01 – 2017-12)

Master of Clinical Science in Audiology – Western University (2018-09 – 2020-05)

Bachelor of Science, Honours in Biomedical Science – University of Ottawa (2012-09 – 2016-05)