Laure Yameogo

Professional with over 10 years of experience in administrative, financial, and operational coordination, with solid expertise in project management, customer service, and partner relations. Recognized for my ability to coordinate multiple files simultaneously, track orders, produce analyses, manage priorities, and provide quality support to clients. With an excellent team spirit, rigorous, proactive, and results-oriented, I effectively contribute to process optimization, customer satisfaction, and project success.

Administrative Assistant / Accounting - Médecins francophones du Canada-Montréal - Montréal, Canada

(2022-05 - 2024-03)

• Coordinate administrative, financial, and logistical activities for conferences, symposiums, and training sessions.
• Monitor schedules, budgets, and deliverables for multiple projects simultaneously.
• Collaborate with internal teams, suppliers, partners, and members to ensure the smooth running of activities.
• Produce project closing reports and profitability analyses.
• Participate in the continuous improvement of data management tools.
• Track registrations, memberships, and payments.
• Prepare financial dashboards for management.
• Manage accounts receivable and accounts payable.
• Perform bank reconciliations and ensure daily cash flow monitoring.
• Participate in the preparation of the annual budget.
• Prepare documents required for financial audits.
• Support senior management in strategic projects and administrative board elections.
• Ensure compliance with deadlines and internal procedures.

Credit Investigator - Volkswagen crédit - Montréal, Canada

(2021-05 - 2022-04)

• Analyze received documents.
• Verify Equifax reports.
• Comply with conformity and quality standards.
• Verify and validate electronic signatures.
• Collaborate with dealers to ensure rapid processing of applications.

Inventory Control Technician - Moneris - Montréal, Canada

(2020-11 - 2021-04)

• Complete return requests in the manufacturers' system.
• Ship warranty devices for customers other than Moneris.
• Correct inventories in the AS400 system.
• Manage exceptions on returned devices.
• Handle investigations for missing serial numbers and unexpected received devices.

Credit Agent - Luxottica - Montréal, Canada

(2018-02 - 2019-05)

• Quality control / Credit returns.
• Process returned merchandise accurately and quickly.
• Reship merchandise to wholesalers.
• Submit merchandise information into the SAP system.
• Manage stock / Inventory.

Bank Verification Agent - CIBC Bank - Ottawa, Canada

(2015-09 - 2017-06)

• Receive and process deposits in Compass.
• Prepare and verify orders for branches and ATMs.
• Verify the compliance of banknotes.
• Produce verification reports.

Sales Advisor and Customer Service Representative - Vidéotron - Laval, Canada

(2014-07 - 2014-12)

• Advise customers on products and services.
• Identify needs and propose tailored solutions.
• Build customer loyalty.
• Resolve inquiries and ensure quality after-sales service.
• Update customer files.

Teaching Assistant - Université du Québec À Montréal (UQÀM) - Montréal, Canada

(2012-10 - 2015-02)

• Supervise examinations.
• Grade the Management Strategy course.
• Provide instructions on the guidelines for the proper conduct of examinations.

Graduate Short Program - Project Management - Université du Québec À Montréal (2022-09 - 2023-09)

Master's Degree - Management Sciences: Organizational Strategy - Université du Québec À Montréal (2012-01 - 2015-03)

Bachelor's Degree - Business Administration - Institut Supérieur de Management ISM-Dakar (2008-10 - 2011-06)