Administrative officer
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I have over 25 years of extensive experience in customer service within the freight transport sector, gained through a long-standing with FedEx Express. I have a proven track record of Customer Service and Sales, with seven years of hands-on experience in door-to-door sales within the jewelry sector for Victoria Company. Proficient in a wide range of software tools, I am adept at using ADP, and Workplace.
Additionally, I have a high level of proficiency with a strong command of Microsoft Office 365 (Excel, Word, Power Point, Outlook) and Google Suite Services, including Google Docs, Google Slides, Google Sheets, Google Meet, Zoom, and Microsoft Teams.
Mac Donald’s, Union Station, Toronto, CASep 2023 - Today
FedEx Express Customer Service Department, Tours, FRDec 2019 – Sep 2023
FedEx Express Quality Service Department, Tours, FROct 2015 – Dec 2019
FedEx Express Customer Service Department, Tours,FRDec 2000 – Oct 2015
FedEx Express Network Routing Service Department, Tours, FRAoût 1998 – Déc. 2000
● Obtained Diploma in Executive Assistant – Lycée Choiseul, Tours, France (Sep 1996 – July 1998)
● Achieved College Study Diploma (DEC) in Administrative Action and Communication – Lycée Alfred de Vigny (Sep 1993 – July 1996)