Leanna Rodriguez Marin

Provided exceptional customer service in a fast-paced hospitality environment, building strong communication, organization, and problem-solving skills.

Food & Beverage Attendant - Hampton Inn by Hilton - Etobicoke, Ontario

(2021-04)

Provided exceptional customer service in a fast-paced hospitality environment, building strong communication, organization, and problem-solving skills.

• Answer telephone calls professionally and respond to guest questions and requests.
• Handle multiple responsibilities while maintaining accuracy and a positive attitude.
• Resolve guest concerns calmly and professionally while providing exceptional customer service.

Private Event Bartender - Private Event Bartender - Greater Toronto Area

(2024-04 - 2026-07)

• Provided friendly and professional customer service in a high-volume environment.
• Managed cash and card transactions accurately while maintaining attention to detail.
• Communicated effectively with customers and team members to ensure efficient service.
• Resolved customer concerns professionally and maintained a welcoming atmosphere.

Honours Bachelor of Applied Health Sciences - Applied Health Sciences - Wilfrid Laurier University (2023-09)