Lenka D

Dedicated and detail-oriented property administration professional with over 10 years of experience supporting residential housing operations. Experienced in tenant relations, leasing, property administration, scheduling maintenance, preparing legal documents, and providing exceptional customer service. Proven ability to manage multiple priorities, maintain accurate records, and work collaboratively with tenants, contractors, and property management teams.

Committed to providing safe, welcoming, and well-maintained housing communities.

Administrative assistant - CAPREIT - Oshawa, ON

(2023-08)

• Conduct property showings and assist prospective tenants throughout the leasing process.
• Prepare and process lease agreements and supporting documentation.
• Build positive relationships with residents by providing professional customer service.
• Coordinate move-ins and ensure all required documentation is completed accurately.
• Maintain tenant files and update property management databases.
• Collect rental payments and organize important financial documents.
• Respond to phone and email inquiries promptly.
• Ensure properties are clean, safe, and ready for occupancy.
• Promote available units using various advertising methods.

Property Administrator - United Properties Ottawa - Ottawa, ON

(2021-06 - 2023-07)

• Support daily property management operations for residential communities.
• Coordinate maintenance requests and schedule contractors.
• Prepare leases, renewals, and tenant documentation.
• Maintain organized filing systems and electronic records.
• Assist with rent collection and administrative reporting.
• Respond to tenant concerns and help resolve issues professionally.
• Conduct unit showing and assist with leasing activities.

Property Administrator - Homestead Land Holdings Limited - Ottawa, ON

(2017-08 - 2021-06)

• Provided administrative support for residential property management operations.
• Assisted prospective tenants through the leasing process.
• Prepared leases and legal documentation.
• Maintain tenant records and property files.
• Coordinated communication between tenants and management.
• Answered phone calls and responded to inquiries.
• Assisted in maintaining occupancy levels through property marketing and showings.
• Supported daily office operations while ensuring excellent customer service.

Administrative Assistant - Health and Treasure Medical Center - Barrhaven, ON

(2016-10 - 2017-07)

• Scheduled appointments and maintained daily calendars.
• Processed payroll documentation.
• Managed filing, faxing, scanning, and document preparation.
• Responded to phone and email inquiries professionally.
• Welcome clients and maintain confidential records.

Administrative Assistant - Eden Design Inc. - Montréal, QC

(2015-11 - 2016-06)

• Scheduled appointments and maintained office calendars.
• Processed payments and maintained financial records.
• Answered phones and greeted clients.
• Performed filing and document management.
• Prepared documents using Microsoft Word and PowerPoint.

Diploma Vocational Studies (DVS) - Administrative Assistant / Secretarial - Health & Business Center