Leo Hon

Computer Scientist and Web Developer with nearly five years of experience, including experience as a Front-End Engineer I in startup environments. Skilled in JavaScript, Java, Python, Excel and SQL. Passionate about leveraging both technical and critical thinking abilities to contribute to the company's continues growth and success.

Customer Success Coordinator at Global Payments (2024-02 – Present)

• Internal Project Management - Provided administrative support to Customer Success Managers (CSM) through preparation and delivery of merchant agreement forms, processed rate adjustments, and updated records in a Google Sheet database.
• Salesforce Coordination - Created Salesforce incidents based on internal mailbox emails to be allocated among the SME team's sales representatives.
• Process Optimization - Optimized spreadsheets and developed new templates to enhance workflow efficiency and streamline internal processes.

Business Development Officer / Technical Director at P&P Associates Inc. (2023-07 – 2025-04)

• Website Management - Took ownership of the company websites to improve UI/UX and develop SEO while developing a third website, all using Wix platform
• Operations Coordination – Supported operations to Directors/Co-Founders, conducting research and compiling reports, and maintaining organized digital documentation and records.

Front End Engineer I at Mozi Software Solution Inc. (2023-05 – 2023-12)

• Frontend Leadership - Spearheaded the frontend development of web application projects by implementing UX & UI design features while ensuring proper functionality and user-friendliness.
• Seamless Integration - Collaborated closely with the Back End Engineer to ensure seamless retrieval and presentation of data on the frontend of the web application.
• Backend Data - Gained access to the backend data for the purpose of facilitating and supporting the development process in the frontend.

Web Development – Juno College of Technology (2022)

Bachelors of Science in Computer Science – York University (2016 – 2021)