Levi Phillips

Compliance and verification specialist with hands-on experience in contractor prequalification, accreditation assessment, third-party documentation review and quality assurance. Reviews policies, procedures, insurance, financial and business-standing evidence against defined requirements; validates completeness and accuracy; identifies non-conformances; recommends corrective actions; and guides external contractors to audit-ready outcomes. Delivers approximately 90 assessments per day with 97–100% QA, has assessed more than 2,000 contractors and consistently meets five-day service-level expectations.

Brings regulated government-documentation experience and completed Ontario health and safety training.

Verification Specialist at CHAS / Veriforce (2024-10 – 2026-08)

• Delivered approximately 90 contractor verification assessments per day while maintaining 97–100% QA and meeting five-day service-level expectations within a disciplined case-prioritisation environment.
• Assessed 2,000+ contractor applications across General Verification, Elite and DTS pathways, applying defined compliance criteria to produce clear, evidence-based recommendations.
• Validated health and safety policies, procedures, insurance evidence, financial and business-standing information and supporting records for completeness, accuracy and compliance.
• Identified documentation gaps and non-conformances, recorded findings and translated complex requirements into practical corrective-action guidance for contractors.
• Contacted contractors to obtain clarification or remediation, managed difficult and escalated conversations professionally, and supported timely assessment completion.
• Completed specialist Elite and DTS assessments alongside general verification work while balancing quality, productivity and five-day service targets.
• Maintained accurate, audit-ready case notes and assessment records in Salesforce and internal platforms while protecting confidential contractor information.

Resident Support Worker at Canterbury Care (2025-10 – 2026-07)

• Maintained accurate incident, welfare and case records within a regulated residential-care environment, following safeguarding procedures and escalation protocols.
• Coordinated with colleagues, families and external professionals while managing confidential information and competing priorities.

Process Agent at UK Home Office (2024-04 – 2024-10)

• Processed high volumes of sensitive documentation against government procedures and data-protection requirements, maintaining accuracy under strict deadlines.
• Completed detailed quality checks, identified errors and omissions, resolved documentation queries and maintained confidential digital records.
• Contributed workflow suggestions that supported smoother case progression and reduced operational bottlenecks.

Talent Manager at Scale Genesis (2023-02 – 2023-10)

• Managed the company LinkedIn presence and specialist talent pipelines, using engagement data and market insight to refine recruitment activity.
• Partnered with stakeholders to understand workforce needs and develop targeted recruitment and engagement approaches.

Recruitment Consultant at Scale Genesis (2022-01 – 2023-02)

• Sourced and screened frontend and backend development candidates against defined client requirements across specialist technology markets.
• Managed client and candidate relationships, coordinated interviews and feedback cycles, and maintained accurate recruitment-pipeline records.
• Prepared candidate submissions and supported offer-stage communication while balancing multiple vacancies, deadlines and stakeholder priorities.

BTEC Level 3 Sports Performance and Excellence in Sports Performance and Excellence

Functional Skills Mathematics Level 2 in Mathematics