Lewis

I am a reliable and adaptable professional with experience across customer service, care, fitness and warehouse environments. I bring a calm, compassionate approach to people, strong organisation skills, and the ability to learn new systems quickly. I thrive in structured, team-focused workplaces where I can make a positive impact.

Production Operative (Temp) at Antec International Ltd (2025-01 – Present)

• Operate production equipment safely, following company procedures and hygiene standards
• Carry out routine quality checks, identifying defects and reporting issues promptly
• Prepare, package and label products accurately for distribution
• Maintain a clean, organised working environment to support smooth production flow
• Follow daily production targets and adapt to changing priorities
• Work collaboratively with colleagues to meet deadlines and uphold product quality

Stores Operative at MEL Aviation (2024-06 – 2025-05)

• Updated inventory systems using Microsoft Excel, ensuring accurate stock levels and smooth workflow
• Quickly learned and used MELOPS software for data entry project tracking and stock management
• Monitored and responded to stock-related emails through Microsoft Outlook, keeping teams informed and organised
• Inspected incoming goods for quality and accuracy, raising discrepancies with suppliers when needed
• Organised storeroom layout to improve accessibility and overall productivity
• Completed annual stock takes with minimal disruption, maintaining precise records and smooth operations

Receptionist & Fitness Instructor at Zest Health and Fitness (2023-09 – 2024-05)

• Welcomed guests and clients in a friendly, positive manner
• Responded proactively to customer complaints, resolving issues professionally
• Assessed individual needs to customise exercises and support client goals
• Guided clients in safe exercise, considering individual limitations
• Maintained excellent member satisfaction through motivational and educational support
• Carried out routine gym checks, inspecting cleanliness, equipment setup and security issues

Support Worker at Avenues Group (2022-11 – 2023-12)

• Supported clients socially, physically and emotionally to help them integrate into the community
• Escorted clients to shops, appointments and events, adapting support to individual mobility needs
• Tracked and documented behaviours, engagement and incidents to support personalised care plans
• Facilitated weekly group meetings, offering compassionate listening and guidance
• Created confidence-building activities to improve social skills and overall wellbeing
• Promoted independence by supporting clients with daily tasks and personal goals

Sales Advisor at Carpetright (2021-09 – 2022-09)

• Advised customers on flooring options, helping them choose products suited to their needs
• Provided clear product information, pricing guidance and practical recommendations
• Upsold accessories and additional services to increase customer value
• Handled customer queries and concerns professionally, ensuring a positive experience
• Worked towards sales targets while maintaining excellent store presentation
• Supported team operations by organising displays and keeping stock areas tidy

GCSEs – Thomas Gainsborough School