Server at Victoria Park East Golf Club (2025-05 – Present)
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed cash transactions accurately, maintaining balanced registers at shift end.
- Maintained cleanliness and organization of the dining area, adhering to health regulations.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server at Stampede Ranch (2026-07 – Present)
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and concerns to enhance satisfaction.
- Maintained an accurate cash drawer through diligent counting and reconciliation.
- Assisted in inventory management by restocking shelves promptly.
- Implemented best practices for handling returns and exchanges smoothly.
Head Lifeguard, Swim Instructor at St. Marys Aquatic Centre (2022-07 – 2024-09)
- Supervised daily pool operations, ensuring safety protocols adhered to at all times.
- Trained and mentored junior lifeguards on emergency response techniques and safety measures.
- Conducted regular maintenance checks on lifeguard equipment, enhancing operational readiness.
- Monitored guest behavior, intervening when necessary to maintain a safe swimming environment.
