Lillian Slaney

Experienced Real Estate Administrator with 15+ years supporting high-volume brokerages across transaction coordination, brokerage operations, regulatory compliance, and agent support. Extensive experience managing residential real estate transactions from listing to closing, ensuring compliance with RECO and FINTRAC requirements, and maintaining accurate real estate documentation. Proficient in Lone Wolf, BrokerBay, Webforms, SkySlope Forms, Authentisign, Deal Manager, TRREB, and MyAbode.

Recognized for exceptional organization, attention to detail, problem-solving, and delivering outstanding service in fast-paced, deadline-driven environments.

Branch Administrator at Right at Home Realty (2023-07 – Present)

Oversee daily administrative operations for a busy real estate branch, ensuring compliance with brokerage policies and regulatory requirements.

• Coordinate listing and deal documentation from submission through completion while maintaining accurate records.
• Serve as the primary point of contact for agents, clients, corporate staff, and external partners.
• Organize meetings, training sessions, and office events, managing schedules, communications, and logistics.
• Identify and implement workflow improvements that enhance operational efficiency and support agent productivity.
• Deliver prompt, professional service through phone, email, and in-person communications.

Front Desk Administrator at Adrenaline Gymnastics (2020-08 – 2022-02)

Managed front desk operations in a fast-paced environment, responding to high volumes of calls, emails, and visitor inquiries.

• Provided exceptional customer service while creating a welcoming and professional client experience.
• Coordinated scheduling, meeting rooms, mail distribution, and administrative support.
• Maintained organized office and reception areas to ensure efficient daily operations.

Office Administration Manager at The Property Gallery Realty (2017-11 – 2020-08)

Managed brokerage operations, providing administrative leadership and support to agents and management.

• Implemented office procedures that ensured compliance with RECO and brokerage standards.
• Oversaw vendor relationships, office systems, and daily workflow.
• Acted as liaison between agents, clients, lawyers, and management to facilitate seamless transactions.
• Supported recruiting, onboarding, and training of new agents and administrative staff.

Deals Administrator at RE/MAX West Realty (2012-03 – 2017-11)

Coordinated high-volume residential real estate transactions from accepted offer through closing.

• Reviewed Agreements of Purchase and Sale (APS) and supporting documentation for completeness and compliance.
• Ensured all files met RECO and FINTRAC requirements before completion.
• Maintained accurate records using Lone Wolf, Webforms, Deal Manager, and brokerage systems.
• Worked closely with agents, lawyers, and clients to resolve issues and ensure successful closings.
• Assisted in training new administrative staff on transaction procedures and brokerage processes.

Studies in Psychology – Sheridan College