Linda

Project Coordinator with 4 years of experience supporting construction and infrastructure projects across Canada. Skilled in project documentation, RFIs, change orders, subcontractor coordination, and cost tracking. Experienced working with engineers, field teams, and clients to deliver projects on time and within scope. Strong understanding of construction processes, safety protocols, and a certificate in Principals of Construction Documentation.

Industrial Insulator - Modern Niagara - Ottawa, ON

(2024-01 - 2025-01)

• Apply insulation on industrial equipment, pipes, and mechanical systems to control temperature and noise
• Collaborate with team members to ensure efficient workflow and adherence to safety standards
• Maintain a clean and organized work environment, following all safety protocols
• Work closely with other construction professionals to complete projects on time and to specifications

Project Coordinator - Chandos Construction - Ottawa, ON

(2023-01 - 2023-12)

• Collaborated with Project Manager and Superintendent to oversee project activities including construction of buildings from the ground up, ensuring smooth coordination and execution of assigned tasks
• Managed and maintained project documentation, including Change Orders, Site Instructions Owner's Instructions, and Shop Drawings, while ensuring sustainability requirements were met
• Established and maintained project reporting procedures for cost, status, and document control, including tracking requests for information (RFIs), subcontractor/vendor logs, and purchase orders
• Assisted in trade contractor management, coordinating site meetings, processing RFIs, and overseeing invoice/document control to ensure project compliance

Project Coordinator - Building Technologies Consulting Inc. - Ottawa, ON

(2019-01 - 2022-12)

• Provided administrative support to project managers and subcontractors, coordinating schedules, and ensuring effective communication for field operations
• Prepared and reviewed engineering documents including project manuals, proposals, reports, and specifications, ensuring compliance with company policies and standards
• Managed project setup in engineering software, reviewed and generated draft reports for senior staff
• Oversaw contract documentation, including issuing tender packages, processing Change Orders and Certificates, and ensuring contractor compliance with insurance and clearance requirements
• Trained new hires on project management processes, document control systems, and administrative procedures, ensuring a smooth onboarding experience and consistent workflow
• Obtained Reliability and Secret Security clearances for all staff members as the Company Security Officer

Hardware Replacement Service Specialist - Check Point Software Technologies - Kanata, ON

(2018-01 - 2019-12)

• Processed customer orders for hardware replacement products, updated and maintained weekly reports for defective firewalls, coordinated and confirmed field service arrangements, analyzed and interpreted data from engineers, clients, and partners, and proactively followed up on orders and logistical challenges
• Implemented special instructions for various accounts and maintained accurate and up-to-date notation on all service incidents and presented new ideas and useful suggestions for improving existing processes
• Collected data of defective units for weekly reports and data analysis for senior management

Repair & Overhaul - Honeywell Aerospace - Kanata, ON

(2017-01 - 2018-12)

• Administered repair orders for satellite communication equipment based on contracts and purchase orders for aircraft parts being returned for repair, upgrade, or re-certification at the Honeywell Aerospace Plant
• Provided Return Material Authorization (RMA) for the return of satellite communication equipment for military, commercial and private aircrafts in SAP
• Quoted customers on repair fees, re-certification fees, and No Fault Found fees for satellite communication equipment and aided in resolving customer invoice disputes
• Cleared shipments of aircraft parts with Canadian Customs by providing proof of export
• Ensured purchase orders received from customers were in accordance with Honeywell Aerospace Repair & Overhaul terms and conditions (ex: payment terms and warranty terms)
• Managed Return Material Authorization flow, from the return of aircraft parts through to repair and upgrade completion and provided timely updates to customers, internal sales, and program leaders
• Supported aircraft repair orders, scheduling, and monitoring
• Addressed complex issues where data analysis is required while exercising a high level of judgment in selecting methods, techniques, and evaluation criteria for obtaining results
• Attended specialized group training to gather information regarding new processes, IT functions, sales, and service bulletins and identified areas and opportunities for process improvement, cycle time reduction

Digital Marketing - Digital Marketing - Trios College (2026-01)

Marketing Diploma - Marketing - LaSalle College (2010-01)