Linda Roach

Known for having outstanding work ethic, punctual, and dedicated. Over 20 years experience in personal banking Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly committed to reaching business goals.

Banking Advisor - Royal Bank of Canada - Moncton, NB

(1999-06 - 2020-12)

• Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
• Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
• Consulted with clients to assess and meet short- and long-term financial goal.
• Consistently exceeded targets and met metrics (compliance, sales effectiveness ratio, and call handling time.)

Medical Receptionist - Dr. James Crowley - Moncton, NB

(1992-01 - 1999-06)

• Set up appointments for physician visits and procedures.
• Scheduled and confirmed patient appointments for diagnostic, surgical and consultation.
• Greeted callers with enthusiasm, answering all phone calls in a friendliness manner.
• Handled all office and medical supply ordering.
• Processed Medicare billing for physician.

Medical Receptionist - Dr Francis MacDonald - Moncton, NB

(1987-08 - 1989-06)

• Booked appointments for new referrals.
• Ordered all office and medical supplies.
• Booked bloodwork, ultrasounds, procedures and surgeries.
• Transcribed dictation and mailed to physicians.
• Delivered specimens to the laboratory.
• Medicare Billing and reconciliation.

Bachelor of Arts - Music/Voice - Canadian Nazarene College (1978-06)

High School Diploma - Harrison Trimble High School (1976-06)