Experienced Administrative Professional
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With over 18 years of comprehensive experience in high-level administrative support, I am dedicated to delivering excellence in every task I undertake. My career journey has spanned diverse roles at McMaster University and various customer service environments, equipping me with a unique blend of skills in consulting, strategic planning, data analysis, and team leadership.
I thrive in fast-paced environments and am adept at managing complex schedules, coordinating events, and providing proactive support to teams and stakeholders. My proficiency in a range of software, including Microsoft Office, Mosaic, and MEDSIS, ensures efficient and effective task execution.
As an individual who values reliability, loyalty, and teamwork, I am known for my attention to detail, problem-solving abilities, and strong communication skills. My academic background, including a Master's degree in Labour Studies and certifications in Project Management, further complement my professional expertise.
With over 18 years of administrative experience, I have supported various departments at McMaster University, including Pediatrics, Health Research Services, and the Centre for Simulation-Based Learning. I excel in strategic planning, data analysis, communications, and team leadership. My career also includes roles in customer service and event planning at organizations like Ye Old Squire and Corby Distilleries.
Academically, I hold a Master's in Labour Studies, a Project Management certificate. My expertise is complemented by my proficiency in multiple software and database systems.
I hold a Master’s degree in Labour Studies and an Honors Bachelor’s degree in Labour Studies from McMaster University. I also have a Project Management Certificate from McMaster University and a Community & Justice Diploma from Sheridan College.