Operations Installation Schedule Coordinator - COLONIAL COUNTERTOPS - Burnaby & Abbotsford
(2025-10)
- Coordinated daily operations by scheduling installation crews, assigning technicians, and optimizing workforce utilization to meet project deadlines.
- Managed daily and future work schedules, adjusting assignments to accommodate urgent service requests, changing priorities, and operational requirements.
- Communicated job details, site locations, arrival times, project requirements, and schedule updates with technicians, customers, suppliers, and internal teams.
- Maintained accurate scheduling records, work orders, project documentation, operational reports, and service logs.
- Coordinated labour resources, equipment, and material deliveries to ensure projects were completed safely, efficiently, and on schedule.
- Collaborated with production teams, warehouse staff, suppliers, and multiple branch locations to support project planning and daily operations.
- Resolved scheduling conflicts, resource shortages, and customer concerns while maintaining a high level of customer service.
- Conducted site visits to verify project readiness, assess site conditions, and support successful project execution.
- Reviewed project requirements, drawings, and site conditions to coordinate labour, materials, and installation resources.
- Monitored project progress, tracked milestones, and identified operational issues to maintain schedules and quality standards.
- Promoted a safe work environment by ensuring technicians followed company procedures, wore appropriate PPE, and complied with workplace safety requirements.
- Supported incident reporting, documented operational issues, and assisted with implementing corrective actions to improve safety and efficiency.
- Managed inventory through regular stock audits to ensure material availability and support project schedules.
- Assisted with onboarding new employees by communicating work expectations, schedules, operational procedures, and company standards.
- Demonstrated strong organizational, communication, multitasking, and problem-solving skills while supporting multiple projects in a fast-paced environment.
Customer Service (Sales Order Processing) - NORDIA - Bell (Alliant - Mobility) - Saint John - NB
(2022-11 - 2024-01)
Customer service representative in the client solution department for Bell Alliant & Mobility.
- Confer with customers by telephone to provide information about products or services.
- Cancel accounts or obtain details of complaints.
- Verifying customer address and obtaining the credit check to proceed with the Order.
Operation Supervisor - APEX INTERIOR
(2018-04 - 2020-03)
- Managed end-to-end project execution from planning to handover, ensuring alignment with drawings, specifications, and budgets
- Acted as client point of contact for service and post-handover support
- Handled billing, invoicing, quotations, and overall project costing
- Oversaw procurement, logistics, inventory, and sales order follow-ups
- Scheduled staff, appointed contractors, and negotiated pricing
- Coordinated cross-functional teams to ensure smooth operations
- Managed compliance, approvals, contracts, and health & safety standards
Sales & Operation Executive - SQUARE & CUBE INTERIORS
(2015-05 - 2018-03)
- Executing the projects from the beginning till the Handover as per the approved drawings and specifications
- Delivering Accurate Project planning and reporting including budget status.
- Preparation of entire costing for the Projects.
- Purchasing & Logistic.
- Adapting well to changes, maintaining focus on the project and prioritising key business goals.
- Delivering Project in time.
- Coordinating the operations of different departments and teams to ensure smooth operations.
- Making a complete and accurate list of project key requirements in terms of resources, manpower and budget.
- Managing raw material and product inventory
- Managing the project scope, and budget and escalating issues were necessary to achieve the necessary result.
- Identifying and confirming that suitable funding for each project is available before commencing project activity.
Project Incharge - YAS INTERNATIONAL
(2009-03 - 2015-04)
- Arranged required government Approvals.
- Obtained required certificates.
- Getting the quotation from contractors / Suppliers.
- Price Negotiation.
- Material selection.
- Sample approval-planning of projects.
- Fixed up of Meetings with Engineers for Related Projects.
- Maintained proper records of the projects.
