Lis Anne

Compassionate, patient, and service-focused professional pursuing an Animal Care Assistant opportunity. Extensive experience in healthcare, reception, scheduling, documentation, customer service, inventory control, sanitation, health and safety, and supporting individuals experiencing anxiety or complex needs. Lifelong animal lover with hands-on experience caring for multiple dogs, cats, and other pets.

Recognized for professionalism, empathy, teamwork, and the ability to remain calm in fast-paced environments.

Housekeeper at Innisfree Hospice House (2026-01 – Present)

• Follow strict infection-control and sanitation protocols in a healthcare environment.
• Clean and sanitize common areas, offices and reception spaces.
• Replenish supplies and contribute to a welcoming environment for residents, families and visitors.

Support Worker / Aide at Community Living Cambridge (2017-01 – 2025-12)

• Scheduled appointments, coordinated transportation, and maintained accurate records and documentation.
• Answered phones and communicated professionally with physicians, families, support agencies and community partners.
• Ordered food, medical and household supplies, monitored inventory, and completed purchases using company credit cards.
• Assisted with staff scheduling, shift coordination, and administrative support functions.
• Maintained clean, organized and safe environments while adhering to health and safety standards.
• Supported individuals experiencing fear, anxiety, behavioural challenges, and health concerns using patience and empathy.

Front Desk / Reservations Attendant at Banff International Hotel (1993-01 – 1995-12)

• Managed reservations, customer inquiries, front desk administration and multi-line phone communications.
• Delivered professional customer service and maintained accurate records.

Dental Assistant at Dr. Mark McKenna (1993-01 – 1993-12)

• Assisted with patient care and maintained sterile instruments and treatment areas.
• Worked within a healthcare environment requiring confidentiality and attention to detail.

Honours Diploma in Dental Assisting – Ontario Business College (1991-12)

Grade 12 Diploma – Preston High School (1989-12)