HR & Customer Service Leadership
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Dedicated human resources professional with 30+ years of progressive experience across HR operations, labour and employee relations, recruitment, compensation, and people & culture initiatives. Recognized for a pragmatic, compassionate approach to managing complex workplace matters, supporting diverse stakeholders, and translating policy and legislation into clear, actionable guidance. Proven ability to partner with leadership, unions, and employees to drive effective workforce outcomes across healthcare, non-profit, hospitality, education, and professional services environments.