Lisa Pritchard

Strategic operations and workplace transformation leader with 15+ years of experience supporting healthcare, AI, gaming, telecommunications, and high-growth technology organizations through operational scaling, infrastructure modernization, corporate real estate initiatives, vendor governance, procurement coordination, and cross-functional execution.

Recognized for leading complex operational ecosystems requiring disciplined execution, stakeholder alignment, operational continuity, workplace transformation, relocation and decommissioning initiatives, infrastructure readiness, and scalable process improvement across fast-paced and technically demanding environments.

Experienced working across corporate real estate projects, facilities operations, supplier ecosystems, operational governance, technical infrastructure coordination, and strategic sourcing initiatives while supporting organizational growth, operational resilience, and long-term business scalability.

Known as a highly adaptable, execution-focused operator with strong commercial judgment, relationship management skills, and the ability to bridge operational realities with strategic business objectives. Trusted throughout my career with autonomous mandates requiring accountability, problem solving, vendor negotiation, and the coordination of multiple business-critical priorities simultaneously.

Professional experience includes leadership and operational contributions across organizations including TELUS Health, Jumio, Element AI, NetEase Games, Keywords Studios, Intelerad Medical Systems, and other rapidly evolving operational environments.

Senior operations, workplace transformation, and corporate real estate professional with experience leading operational infrastructure, facilities programs, relocation initiatives, workplace modernization, vendor governance, procurement coordination, and operational scaling projects across healthcare, AI, gaming, telecommunications, and technology environments.

Currently supporting TELUS Health through operational infrastructure coordination, facilities governance, healthcare environment support, vendor management, and technical infrastructure execution across complex clinical operations.

Previously re-engaged by Jumio to support a major real estate relocation, workplace transformation, decommissioning, and infrastructure transition initiative for machine learning and computer vision R&D operations. Earlier Jumio experience included operational scaling, workplace expansion, landlord and broker coordination, infrastructure readiness, and operational continuity support for rapidly growing AI-focused teams.

Additional experience includes operational leadership and workplace transformation initiatives at NetEase Games, supplier governance and procurement process optimization at Element AI, large-scale studio and facilities operations at Keywords Studios, and multi-functional workplace and operational coordination leadership within healthcare technology environments at Intelerad Medical Systems.

Career experience also includes vendor ecosystems, sourcing coordination, operational governance, workplace design and floor planning support, infrastructure readiness, stakeholder management, strategic operational execution, and cross-functional coordination across fast-paced, high-growth, and operationally complex organizations.

D.E.C. Diploma in Business Management (Marketing & Finance) — Dawson College

Professional Certification in Entrepreneurial Studies — Concordia University

Professional Certification in Leadership & Neuroscience — McGill University School of Continuing Studies

Professional Certification in Contract Law for Non-Lawyers — McGill University School of Continuing Studies

Professional Certification in Project Management — McGill University School of Continuing Studies