Livia Albuquerque

Gomes Grocery Store , Mairiporã, SP Brazil

Provided primary customer support to internal and external customers.

Organized and detail-oriented with a strong work ethic.

Demonstrated strong organizational and time management skills while managing multiple projects.

2016-01 -

2023-04 Costumer Service Representative

2014-11 -

2015-11 Costumer Service Representative

CVC Corp, Sao Paulo, SP Brazil

Answered customer telephone calls promptly to avoid on-hold wait times.

Responded to customer requests for products,

services, and company information.

Provided primary customer support to internal and external customers.

Hertz Car Rental, Guarulhos , SP Brazil

Determined clients' needs and helped select appropriate rentals fulfilling requirements.

Addressed guest complaints and resolved issues to promote satisfaction.

Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and

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