Lloyd Desaliza

Dynamic and Results-Oriented with a proven track record in Store Management, Operations, and Team Leadership. Expert at driving revenue growth through strategic merchandising and sales training while maintaining peak operational efficiency. Highly organized professional with a diverse background spanning retail management, customer service, healthcare logistics, and culinary arts.

Store Manager - East Van Vapes

(2024-05 - 2025-07)

• Directed daily operations, including inventory management, cash control, and facility safety.
• Implemented innovative visual merchandising and targeted sales strategies to maximize profitability.
• Coached sales associates in advanced selling techniques, significantly boosting customer satisfaction ratings.
• Managed budgeting, negotiated with vendors for competitive pricing, and analyzed data to optimize stock levels.

Patient Transporter - Vancouver General Hospital

(2023-11 - 2024-10)

• Ensured safe, timely patient transport using specialized equipment while coordinating with healthcare teams in a high-pressure environment.
• Maintained meticulous documentation and equipment safety standards to support efficient care delivery.

Store Manager - Big Cloud Vapor Bar

(2016-09 - 2023-01)

• Supervised all store functions, including payroll administration, staff training programs, and performance tracking.
• Analyzed sales trends to adjust inventory levels, ensuring 100% product availability for top-selling items.

Sous Chef / Line Cook - Bellagio / White Spot

(2010-02 - 2013-10)

• Orchestrated kitchen workflows, developed seasonal menus, and maintained rigorous health and safety compliance.
• Supervised daily kitchen operations, ensuring efficient workflow and high-quality food preparation.
• Developed and implemented seasonal menu items, enhancing overall dining experience.
• Trained and mentored junior kitchen staff, fostering skill development and teamwork.
• Managed inventory control, minimizing waste through precise ordering and storage practices.
• Collaborated with front-of-house staff to ensure seamless service during peak hours.
• Maintained compliance with health and safety standards, promoting a safe work environment.

Certificate - Dialysis Technician - Georgian College (2023)

Certificate - ICT System Support (Levels 1 & 2) - Brunel College & College Green

High School Diploma - St Bernadette Secondary School