Lori Pflanzer

Detail-oriented and reliable professional with experience in commercial custodial and retirement housekeeping roles looking for a full time Housekeeping Aid position in a retirement setting. Known for being reliable, maintaining high standards of cleanliness and providing positive welcoming customer service.

Housekeeping Aide at Winchester Glen Retirement Community (2025-10 – Present)

Part time housekeeping role at retirement community

• Weekly and daily resident suite cleans
• Suite preps
• Common area cleans

Caretaker at Club Loreley Inc. (2020-08 – Present)

Part time caretaker responsible for facility maintenance and management

• Weekly facility cleaning of lounge, hallway/entryway, washrooms, banquet room
• Monthly facility cleaning of dusting, sealer buffing
• Inventory management
• Shift scheduling
• Pest management

Dance Instructor at Club Loreley Inc. (2023-09 – Present)

Casual dance instructor for youth group

• Lead instructor of youngest dance group of the Loreley Youth Dancers (age 4/5/6)
• Group size 6-12 coed dancers
• Teaching traditional German and contemporary dance

Vaccine Appointment Checkin/Checkout at Lakeridge Health Oshawa (2020-05 – 2020-08)

Part time customer service role at vaccination centre

• Provided customer service to assist appointment checkin and checkout at Audley Mass Vaccination Centre
• Setup and maintenance of digital personal files

Administrative Assistant at UBCJA Local 1030 (2013-01 – 2020-04)

Full time administrative support for union members

• Provide customer service to members in person and over the phone
• Create and update member accounts
• Process payments
• Provide interdepartmental cooperation
• Prepare monthly reports

Zookeeper at Scales Nature Park (2011-05 – 2011-10)

Part time zookeeper responsible for animal care and facility maintenance

• Facility opening/closing
• Facility tours/educational talks
• Reptile/amphibian care
• Enclosure cleaning

Natural Heritage Educator at Ontario Parks (2007 – 2010)

Summer student educator delivering interpretive programs

• Opening/closing/cleaning of visitor centre
• Delivering interpretive programs to groups of all ages
• Highlighting the unique environmental and cultural features of the park

Diploma in Horticulture – Durham College (2014)

Diploma in Ecosystem Management – Fleming College (2008)