Lorna Arce
Billing and Payroll Coordinator
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About
Detail-oriented and organized Office Clerk with a strong work ethic, seeking an entry-level position to utilize my administrative skills and provide excellent customer service to contribute to the smooth operation of a busy office environment.
Experience
Billing and Payroll Coordinator - Spectrum Health Care - Toronto Ontario
(2019-06)
- Manages day-to-day operations (billing and payroll) within the office; acts as a liaison between internal functional departments and execute professionalism and a high level of customer service.
- Resolve and communicate with OHAH finance department with regards to Billing Rejection/Billing Suspension from OHAH(Ontario Health at Home)
- Performs customer account reconciliation, monthly run billing and collection reports and keep accurate records and files for collecting payments.
- Organizes and verify employee timecards to ensure that all employees are accounted for and that time sheets accurately reflect hours worked.
- Liaise timekeeping issues and payroll discrepancies with various internal/ external departments and ensure necessary corrections are made in a timely manner.
- Responds to employee’s inquiries related to payroll discrepancies and other system issues.
- Enters and update data in company database (Procura), maintains and ensure data accuracy of electronic and manual file systems.
- Handles a variety of filing systems including but not limited to customer contracts, correspondence, project files, purchase orders, inventory etc.)
- Prepares and analyze data and ensure reports are provided on a timely manner as per the required schedule.
- Provides administrative support (creates and maintains files, sorts and distributes incoming mail, prepares correspondence, billing summaries, reports etc.) to the Business Unit.
- Assists and performs other duties as may be assigned by the supervisors.
Production Assistant - Docudavit Solutions - Toronto ON
(2018-03 - 2018-08)
- Worked as part of an essential team as the document’s digital image, dependent on the preparation and scanning of the documents.
- Consistently maintained set of production quota while maintaining high quality.
- Assisted in training new employees on the scanners and the procedures of preparing and scanning documents.
Receiver/Processor - Kelly Services - Toronto ON
(2017-10 - 2018-03)
- Managed the shipment and receipt of all products, materials, and supplies.
- Collaborated and communicated with logistics, customer service representatives, service providers, and others involved in the shipment and receipt of products.
- Handled, tracked and updated status of incoming and outgoing shipments.
- Maintained a clean, neat, and member-ready area.
- Maintained an accurate log sheet of daily moves, scanning inventory, and counting accurately.
- Engaged with customers, vendors and drivers with a positive attitude.
- Provides additional backup support for shipping and receiving departments.
Medical Office Assistant - Locum pool - Access Alliance - Toronto ON
(2016-10 - 2016-10)
- Performed variety of secretarial and administrative duties in doctor's offices, hospitals, medical clinics and other medical settings.
- Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients.
- Initiated and maintained confidential medical files and records including but not limited to preparation of charts for new patients, copying of various medical forms.
- Established and maintained various internal office administrative support procedures such as document tracking and filing and monthly reporting.
- Performed other duties as assigned.
Warehouse/Showroom Assistant - Inter Cosmetiques Company - Toronto ON
(2016-10 - 2017-10)
- Helped and assisted customers entering the showroom.
- Facilitated physical movement of material components for the product in and around the showroom and warehouse areas.
- Coordinated the shipping and receiving documents for products moving in and out of the store warehouse.
- Performed and maintained general cleaning schedule of showroom and warehouse areas.
- Assisted and participated in inventory counts both within showroom and warehouse.
- Assisted in other warehouse/ showroom initiatives as requested.
Caregiver - Thornhill, Ontario
(2012-09 - 2019)
Education
Medical Office Administrator Diploma - Medix College (2016-07)
Certificate in Midwifery - Ilocos Sur Community College (2006-03)