Salesforce Administrator
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Marketing and Sales Manager April 2020 – March 2023
of Salesforce Platform Thies, Senegal
▪ Offered the Salesforce CRM platform to potential customers. ▪ Discussed CRM needs with potential customers. ▪ Presented POC (Proof of Concept) in collaboration with Salesforce developers and administrators. ▪ Managed communication on different projects.
Project and event coordinator March 2018 – March 2020
Promo Consulting Group Dakar, Senegal
▪ Established dashboards for events and projects.
▪ Concluded partnerships and ensured communication on projects and events.
▪ Managed teams, led meetings and report on tasks.
Program Officer May 2015 – June 2016
Research Center in applied Economics and Finance Thies, Senegal of Thies (CREFAT) - Thies University
▪ Participated in the organization of training and capacity building workshops for West and Central African professionals on "The Measure of Demographic Dividend ".
▪ Coordinated with financial technical partners for the implementation of different projects.
▪ Represented the center at sharing and dissemination workshops and conferences.
▪ Established project budgets, written activity and workshop reports.
▪ Coordinated an international conference of nearly 250 participants from over 50 countries around the world.
Project Officer December 2013 - October 2014
Jàngandoo program (Learning Together) Dakar, Senegal
LARTES-IFAN / Research Laboratory
Cheikh Anta Diop University of Dakar (UCAD)
▪ Ensured coordination with ten (10) NGOs partners from the 14 regions of Senegal for the national surveys of the Jàngandoo Project (barometer to evaluate the quality of learning of children aged 6 to 14 years in Senegal).
▪ Assisted in the drafting of a report on the various advocacy activities carried out throughout the world for the promotion of the quality of learning MDG-Post 2015 (Millennium Development Goals).
Project Coordinator February 2011– July2012
French-Canadian Association of Alberta, Regional Calgary Alberta, Canada
(ACFA – Calgary Region)
▪ Ensured the visibility of the association and coordinated various activities and projects.
▪ Written reports, presentations, news releases and newsletters.
Analytical Support Technician - Back Office March 2008 - December 2010
Caisse de Dépôt et Placement du Québec (CDPQ) Montreal, Canada
▪ Analyzed stocks, bonds, money market securities and fund units for portfolio managers and traders transactions.
▪ Made appropriate configuration of financial securities in the Murex application following market events published on Bloomberg in accordance with the institution's procedures.
▪ Written procedures, document tasks and propose solutions to technical issues.
Technician – Retention Business clients October 2006 - March 2008
Bell Mobility Montreal, Canada
▪ Resolved billing and technical issues raised by customers and follow up.
▪ Develop customer loyalty and apply the company's retention policies based on file analysis and good judgment.
Research Assistant March 2003 – September 2006
University of Quebec in Trois-Rivieres (UQTR) Quebec, Canada
▪ Conducted research on economics topics, written research reports, updated the professor's Intranet, corrected students' exams.
Post bachelor’s degree Quebec, Canada
University of Quebec in Trois-Rivieres (UQTR)
University of Quebec in Trois-Rivieres (UQTR) Quebec, Canada
