Director/Founder, Unbroken Recovery 2014 – Present
- Established and founded unbroken recovery program (a non-profit organization offering CrossFit and fitness programs
for free/donations for those experiencing substance use disorders.
- Lead all aspects of operations including fundraising, development of a board, implementation of programming.
- Build relationships with community partners to be able to offer the programs; allocate money accordingly.
- Exercise stewardship over human and financial resources.
- Work with board to make decisions and develop policies, while ensuring compliance with legislation.
Bilingual Clinical Supervisor/Case Manager, Sandy Hill Community Health Centre OASIS 2014 – Present
- Direct effective operation of all case management programs, including the ongoing quality improvement of the
programs and services, ensuring best practice clinical care.
- Support a dynamic integrated model of care with a multi-disciplinary approach, including direct accountability for a
- team of 17 case managers (with 170+ clients) involved in opiate case management client engagement workers and
- intensive case management.
- Lead and direct oasis case management services; perform clinical supervision with each case manager; facilitate staff
meetings, coordinate peer groups and oversee community programs.
- Liaise community partners; design and implement assessments for clients for each case management program.
- Handle completion of funding proposals to secure annual funding to run programs.
- Manage and coordinate International Overdose Awareness Day and speak publicly to educate about programs.
- Perform chart auditing; provide oversight, coaching, mentoring, high patient service focus; monitor case manager
activities as needed to meet requirements.
- Monitor and support the training of case managers related to performance indicators based on delivery model, and
agreed upon deliverables or service levels.
- Develop and implement assessment tools; provide harm reduction case management services under the housing first
model with a caseload of 13 individuals with addiction and mental health issues.
- Create, implement, and facilitate educational, psychological and recreational supports.
- Design and facilitate workshops for staff on trauma and boundaries, grief and on the Vicky Reynolds model.
Group Workshop Facilitator, Serenity Renewal for Families 2018 – 2020
- Designed and led groups workshops for people experiencing trauma, grief, substance use disorder; support them after
completion of treatment program with a focus on preventing relapse.
- Referred service users to other agencies to meet needs identified beyond the scope of the service.
Addictions Counsellor, Ottawa Withdrawal Management Centre OWMC 2012 – 2014
- Conducted screening interviews to determine the need for a drug and alcohol assessment and for emergent care
services in the specific areas of detoxification, prenatal care, and psychiatric care; make referrals to appropriate health and human services agencies as needed based on the outcome of the screening interview.
- Carried out confidential, quality assessments, that are gender-responsive and trauma-informed, utilizing criteria to
determine appropriate level of care.
- Made referrals to most appropriate programs and agencies to help clients access the right level of care.
- Facilitated workshops and individual sessions to mee the unique needs; handled documentation.
- Developing a community social skills program and secured full-time funding for program.
- Managed and developed drug court program with a team of social workers.
