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Louise Goodman

Louise Goodman Clinical Counsellor

Talent
Ottawa, OttawaMember since July 28, 2023
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About

Currently completing my Doctoral degree in counselling. I have been working in the non profit sector with clients with substance use disorders mental health issues for 25 years.

Experience

Director/Founder, Unbroken Recovery 2014 – Present

  • Established and founded unbroken recovery program (a non-profit organization offering CrossFit and fitness programs
for free/donations for those experiencing substance use disorders.
  • Lead all aspects of operations including fundraising, development of a board, implementation of programming.
  • Build relationships with community partners to be able to offer the programs; allocate money accordingly.
  • Exercise stewardship over human and financial resources.
  • Work with board to make decisions and develop policies, while ensuring compliance with legislation.
Bilingual Clinical Supervisor/Case Manager, Sandy Hill Community Health Centre OASIS 2014 – Present
  • Direct effective operation of all case management programs, including the ongoing quality improvement of the
programs and services, ensuring best practice clinical care.
  • Support a dynamic integrated model of care with a multi-disciplinary approach, including direct accountability for a
    • team of 17 case managers (with 170+ clients) involved in opiate case management client engagement workers and 
    • intensive case management.
  • Lead and direct oasis case management services; perform clinical supervision with each case manager; facilitate staff
meetings, coordinate peer groups and oversee community programs.
  • Liaise community partners; design and implement assessments for clients for each case management program. 
  • Handle completion of funding proposals to secure annual funding to run programs.
  • Manage and coordinate International Overdose Awareness Day and speak publicly to educate about programs.
  • Perform chart auditing; provide oversight, coaching, mentoring, high patient service focus; monitor case manager
activities as needed to meet requirements.
  • Monitor and support the training of case managers related to performance indicators based on delivery model, and 
agreed upon deliverables or service levels.
  • Develop and implement assessment tools; provide harm reduction case management services under the housing first 
model with a caseload of 13 individuals with addiction and mental health issues.
  • Create, implement, and facilitate educational, psychological and recreational supports.
  • Design and facilitate workshops for staff on trauma and boundaries, grief and on the Vicky Reynolds model.
Group Workshop Facilitator, Serenity Renewal for Families 2018 – 2020
  • Designed and led groups workshops for people experiencing trauma, grief, substance use disorder; support them after 
completion of treatment program with a focus on preventing relapse.
  • Referred service users to other agencies to meet needs identified beyond the scope of the service.
Addictions Counsellor, Ottawa Withdrawal Management Centre OWMC 2012 – 2014
  • Conducted screening interviews to determine the need for a drug and alcohol assessment and for emergent care
services in the specific areas of detoxification, prenatal care, and psychiatric care; make referrals to appropriate health and human services agencies as needed based on the outcome of the screening interview.
  • Carried out confidential, quality assessments, that are gender-responsive and trauma-informed, utilizing criteria to
determine appropriate level of care.
  • Made referrals to most appropriate programs and agencies to help clients access the right level of care.
  • Facilitated workshops and individual sessions to mee the unique needs; handled documentation.
  • Developing a community social skills program and secured full-time funding for program.
  • Managed and developed drug court program with a team of social workers.

Education

EDUCATION/TRAINING

Doctoral Degree Program, Yorkville University, Currently Pursuing

Master of Arts Degree - Counselling Psychology, Yorkville University

Critical Time Intervention (CTI) Case Management Model, The Center for Social Innovation

Bachelor of Arts Degree – Human Sciences, University of Victoria

Certificate - Groups for Anger Management, & Criminal Thinking, Barbara Armstrong

Honours Certificate - Trauma & Addiction, Algonquin College

Honours Diploma in Applied Arts - Child and Youth Worker (Dean’s List), Algonquin College

EMDR (Eye Movement Reprocessing Therapy) Trauma Specialist Training

Service Prioritization Decision Assistance Tool (SPDAT) Training 

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