Lydia Nannyombi
Warehouse Associate
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About
A highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experience
Warehouse Associate - H&M (Ajax) - Ajax
(2024-06)
- Picking and Packing of orders for shipping
- Managing and auding of inventory
- Training new associates
- Keeping the place tidy
Community Support Worker (Volunteer) - Back Door Mission - Oshawa
(2024-01)
- Assisting community engagement by understanding their needs, interests and concerns
- Information and referral services, providing information and referrals to clients, i.e. Shelter, financial accessibility, food banks, etc.
- Assessing clients' needs to know the right resources to refer them for support Family and client Support
- Meal and food bank Support
- Light cleaning and house keeping
Peer Support Volunteer - Christian Faith Outreach Centre - Ajax
(2023-10 - 2024-01)
- Assisting with daily tasks and meal preparation
- Ensuring the safety and society of clients using the shelter services and reporting any unusual activity to supervisors
- Participated in team meetings with other Peer Support Volunteers and staff members to discuss client cases, share best practices, and brainstorm innovative solutions
- Established positive relationships with peers by demonstrating empathy and understanding during interactions
Dinning Receptionist - Queen Elizabeth Ship - United Kingdom
(2018-01 - 2023-10)
- Warmly welcome guests and make them feel at home
- Provide all the information about the Food and beverage service and other hotel
- Answer phone calls responding to all inquiries
- Personalize service of the highest degree
- Constant interaction to realize guest complaints and resolve them immediately
- Acknowledge and exceed guest expectations
- Work as a team to achieve our monthly goal
Executive Sales Associate / Team Leader - Primera Boutique - Kampala, Uganda
(2013-01 - 2018-01)
- Assisting customers as they shop for new products or services
- Making product suggestions according to the customer needs wants
- Collaborated with the owner to help understand which items customers looked for to help increase sales by 15% in 2017
- Preparing and submitting weekly sales or inventory reports to management
- Collaborated with the owner to help understand which items customers looked for to help increase sales by 11% in 202
- Acknowledge and exceed guest expectations Meeting or exceeding weekly, monthly, and quarterly target sales
- Recognized as sales associate of the year in 201
- Warmly welcoming Guests and register their names
- Keeping contact lists and following up with current customers to continue building relationships
Education
Toronto Shelter Standards Certificate (2024-05)
Work Health And Safety Awareness Certificate (2024-01)
Community Worker - Christian Faith Outreach Centre (2024-01)
Guest Service - Institute of Customer Service (2019-01)
Photography and Video Production - UFTI (Uganda Film & Television Institute) (2007-01)
CPR/AED/FIRST-AID Certificate (2004-01)
