Lydia Nannyombi

A highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Warehouse Associate - H&M (Ajax) - Ajax

(2024-06)

• Picking and Packing of orders for shipping
• Managing and auding of inventory
• Training new associates
• Keeping the place tidy

Community Support Worker (Volunteer) - Back Door Mission - Oshawa

(2024-01)

• Assisting community engagement by understanding their needs, interests and concerns
• Information and referral services, providing information and referrals to clients, i.e. Shelter, financial accessibility, food banks, etc.
• Assessing clients' needs to know the right resources to refer them for support Family and client Support
• Meal and food bank Support
• Light cleaning and house keeping

Peer Support Volunteer - Christian Faith Outreach Centre - Ajax

(2023-10 - 2024-01)

• Assisting with daily tasks and meal preparation
• Ensuring the safety and society of clients using the shelter services and reporting any unusual activity to supervisors
• Participated in team meetings with other Peer Support Volunteers and staff members to discuss client cases, share best practices, and brainstorm innovative solutions
• Established positive relationships with peers by demonstrating empathy and understanding during interactions

Dinning Receptionist - Queen Elizabeth Ship - United Kingdom

(2018-01 - 2023-10)

• Warmly welcome guests and make them feel at home
• Provide all the information about the Food and beverage service and other hotel
• Answer phone calls responding to all inquiries
• Personalize service of the highest degree
• Constant interaction to realize guest complaints and resolve them immediately
• Acknowledge and exceed guest expectations
• Work as a team to achieve our monthly goal

Executive Sales Associate / Team Leader - Primera Boutique - Kampala, Uganda

(2013-01 - 2018-01)

• Assisting customers as they shop for new products or services
• Making product suggestions according to the customer needs wants
• Collaborated with the owner to help understand which items customers looked for to help increase sales by 15% in 2017
• Preparing and submitting weekly sales or inventory reports to management
• Collaborated with the owner to help understand which items customers looked for to help increase sales by 11% in 202
• Acknowledge and exceed guest expectations Meeting or exceeding weekly, monthly, and quarterly target sales
• Recognized as sales associate of the year in 201
• Warmly welcoming Guests and register their names
• Keeping contact lists and following up with current customers to continue building relationships

Toronto Shelter Standards Certificate (2024-05)

Work Health And Safety Awareness Certificate (2024-01)

Community Worker - Christian Faith Outreach Centre (2024-01)

Guest Service - Institute of Customer Service (2019-01)

Photography and Video Production - UFTI (Uganda Film & Television Institute) (2007-01)

CPR/AED/FIRST-AID Certificate (2004-01)

Associate of Arts Diploma