Lynford Dsilva

Dedicated warehouse and production professional with 3+ years of hands-on experience in high-volume distribution and food manufacturing environments, including roles at Amazon (St. Thomas, ON) and Ozery Bakery (Vaughan, ON). Proven ability to lead and coordinate teams of 20+, identify process bottlenecks, and drive measurable improvements in throughput and operational efficiency.

Adept at working in demanding physical settings, including industrial freezers — managing inventory, ensuring food safety and labelling compliance, and palletizing outbound shipments. Actively targeting a Warehouse Supervisor or Operations Lead role.

Problem Solver - Amazon - St. Thomas, Canada

(2023-09)

• Challenged with recurring fulfillment errors across a distribution centre processing 10,000+ units daily — conducted root-cause analysis and implemented corrective workflows, reducing repeat errors by an estimated 20% within the first 3 months.
• Identified 5+ workflow bottlenecks causing shift-level delays — executed targeted process changes that improved team throughput by approximately 15%, consistently meeting daily fulfillment targets.
• Coordinated a cross-functional team of 20+ members — maintained clear task allocation and priority tracking that ensured 100% on-time order fulfillment during peak seasons.
• Developed adaptive response strategies to manage frequent priority shifts and disruptions — minimized downtime and maintained consistent team performance across all shifts.

Production & Warehouse Associate - Ozery Bakery - Vaughan, Canada

(2023-03 - 2023-07)

• Challenged with maintaining product integrity in a high-throughput industrial bakery — worked inside an industrial freezer managing, storing, and packaging 5+ bread and bagel product lines while adhering to temperature control and food safety protocols, achieving zero spoilage incidents throughout tenure.
• Tasked with accurate inventory movement across a busy production floor — relocated and organized 50+ SKUs per shift using FIFO stock rotation to minimize waste and ensure freshness compliance, reducing expired product write-offs by an estimated 15%.
• Responsible for marking best-before and expiry dates on 100+ product batches per shift — implemented a systematic labelling routine ensuring full traceability, regulatory compliance, and zero mislabelling errors across all product lines.
• Assigned to palletize finished product boxes for outbound shipment — built and stretch-wrapped 20+ pallets per shift to weight and height specifications, ensuring stable transport-ready loads with zero load failures or shipment damage reported.

Finance Executive - Capita plc - Mumbai, India

(2022-02 - 2022-12)

• Reconciled 200+ monthly transactions for Aviva Insurance client accounts with 99%+ accuracy — ensured zero financial discrepancies across all quarterly audits.
• Streamlined TRF form submission workflow under strict regulatory timelines — reduced average processing time by 30% and eliminated all late-filing incidents during tenure.

Global Business Management - Financial Planning - Humber College (2023-01 - 2024-12)

Bachelor of Commerce - Accounting & Finance - Mumbai University (2017-08 - 2021-07)