Lynn Moon

I am a Psychology student at Wilfrid Laurier University with an enhanced minor in Management Option. I perform at best when I handle situations that require both emotional intelligence and operational efficiency under pressure.

Sales Associate - MINISO Canada

(2025-06 - 2025-07)

Seasonal position

• Logistical Operations: Managed large amounts of inventory to restock, ensuring the store maintained a sufficient supply of merchandise for customer satisfaction.
• Promotional Execution: Generated revenue for the store by promoting loyalty memberships and seasonal campaigns to persuade customers to sign up for these programs.
• Financial Operation: Processed transactions using Point of Sale (POS) systems, followed cash-handling protocols, and acknowledged customers' credit and debit card information.
• Consumer Experience: Greeted all customers and assisted them with product questions or concerns, ensuring that every customer has a positive shopping experience.

Recreation Assistant - Aspira Doon Village Retirement Living

(2023-10 - 2024-01)

Co-op position

• Developmental Mentorship: Delivered and customized cognitive assistance to young children through the selection of age-appropriate reading levels that match individuals' developmental stages, personal interests, and reading skills.
• Program Coordination: Created educational workshops and received complete support for their execution through all stages, including planning, resource management, session delivery, and logistical operations.
• Customer Relations: Managed front desk operations, offering both knowledgeable and understanding support to customers.
• Environmental Maintenance: Created and organized an event space for community events that provides public safety and encourages people to participate.

Youth Summer Reading Club Assistant - Kitchener Public Library

(2022-06 - 2022-08)

• Strategic Programming & Communication: Developed and promoted a campaign for residents' participation, increasing participation rates through internal marketing strategy and detailed planning of the events.
• Cross-functional Operations: Enhanced facility efficiencies and workflow through enterprising support to all departments (Sales, Culinary, and Administration), which the operations maintained even at busy times.
• Relationship Management: Developed a trusting relationship with residents and other stakeholders through excellent interpersonal skills to expand into a loyalty environment among residents.
• Therapeutic Project Leadership: Operated creative workshops, managed the entire project from resource purchase, and executed weekly sessions to boost resident mental health.

Bachelor of Arts - Psychology with Management Option - Wilfrid Laurier University (2025-09)