Maëlle Dumont
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About
Enthusiastic and customer-oriented professional with excellent organizational skills and a positive attitude. I enjoy interacting with people and creating a welcoming experience for every customer. Friendly, reliable, and quick to learn, I thrive in fast-paced environments and always strive to provide high-quality service while working efficiently as part of a team.
Experience
Human Resources Assistant - Institut Paoli Calmettes (Cancer Center) - Marseille, France
(2025-01 - 2026-01)
- Coordinated employees' occupational medical examinations.
- Welcomed and assisted employees in person and by phone.
- Managed workplace accident and redeployment administrative files.
- Developed and maintained tracking dashboards for complex HR cases.
- Organized employee well-being initiatives and scheduling.
- Ensured accurate administrative follow-up while maintaining confidentiality.
HR & E-learning Training Assistant (Work-Study) - Ponant Cruises - Marseille, France
(2023-01 - 2025-01)
- Managed HR and training administration.
- Coordinated e-learning courses and webinars.
- Organized travel and logistics for training sessions.
- Produced HR reports and training performance indicators (KPIs).
- Designed a training needs assessment questionnaire.
- Participated in recruitment interviews and HR process improvements.
Bakery & Catering Assistant - Ma boulangerie - Bonneville, France
(2022-01 - 2022-06)
- Prepared sandwiches and food products.
- Served customers and handled sales transactions.
- Maintained cleanliness and food safety standards.
- Worked efficiently during busy service periods.
Crew Member - McDonald's - Bonneville, France
(2021-01 - 2021-03)
- Operated cash register.
- Prepared dine-in and takeaway orders.
- Prepared beverages and desserts.
- Maintained restaurant cleanliness.
- Delivered fast and friendly customer service.
VIP Hospitality Hostess - ASVEL Basketball Club - Lyon, France
(2022-01 - 2022-06)
- Welcomed VIP guests.
- Escorted guests to their seats.
- Provided food and beverage service.
- Ensured a premium customer experience.
Education
MBA - Human Resources Management - Pigier Business School (2023-01 - 2025-01) Marseille, France
Professional Bachelor's Degree - Quality, Safety & Environment Management - University Lyon 1 (2022-01 - 2023-01) Lyon, France
Diploma in Technology - Health, Safety & Environment - University Lyon 2 (2020-01 - 2022-01) Lyon, France
BAFA - French Youth Activity Leadership Certificate (2019-01 - 2019-01) Grenoble, France
