Mafering Sylla

Skills developed in disassembling, cleaning, disinfecting, reassembling, and sterilizing medical devices. Disinfecting and cleaning endoscopes.

Skills developed in accounting and administrative tasks. More than 5 years of customer service experience. Specialized college training as a customer service representative for financial institutions. Strong cash-handling experience.

Certificate in general accounting. Knowledge of software specialized in the financial sector: Oma, Simic, and the Desjardins portal. Excellent command of Word, Excel, PowerPoint, Access, Dream Weaver, and Outlook.

Recognized for strong observational skills, a good team spirit, initiative, and organizational skills.

Medical Device Reprocessing Attendant - Hôpital CHUM (stage)

(2025)

• Collect and sort medical devices
• Disassemble and clean medical devices
• Perform functionality tests on washer-disinfectors
• Inspect and assemble medical devices
• Package medical devices
• Perform leak testing, disinfection, and cleaning of endoscopes
• Sterilize critical devices and endoscopes

Assistant Manager - Ultramar - Montréal

(2017 - 2022)

• Place orders and take inventory of merchandise
• Sort expired merchandise
• Handle the cash register
• Schedule clerks
• Record daily sales

Cashier and Customer Service - Compass - Montréal

(2015 - 2017)

• Take customer orders while providing exceptional service
• Process transactions at the cash register
• Balance the cash register daily
• Place merchandise in its designated location
• Take inventory of merchandise

Accounting Clerk - Novitek international - Montréal

(2014)

• Enter customer and supplier invoices into the system
• Process files for new customers
• Order merchandise online
• File documents received
• Perform bank reconciliations
• Perform other related administrative tasks

Customer Service - Mariatel Service - Montréal

(2014 - 2015)

• Welcome customers and answer the phone
• Answer customer questions
• Advise customers on products
• Process transactions at the cash register
• Balance the cash register
• Take orders

Customer Service Advisor - IQT - Laval

(2010 - 2012)

• Handle requests related to complaints and billing issues from Bell customers
• Build advisory relationships with customers by identifying their needs
• Promote customer retention
• Meet customer needs and identify business opportunities
• Analyze, validate, and authorize requests related to products and services

Cashier-Sales Associate - Fripe-Prix Renaissance - Montréal

(2009)

• Welcome customers and answer the phone
• Process transactions at the cash register
• Label clothing, household items, books, and shoes
• Balance the cash register
• Take inventory of merchandise

Medical Device Reprocessing Attendant - CFP Margueritte Bourgeois (2025)

Certificate of Studies - Management Information Systems and Office Administration (2023 - 2024)

Attestation of College Studies - Cashier in a Financial Institution - Collège de Bois-de-Boulogne (2016)

Certificate - General Accounting - Université du Québec à Montréal (2012 - 2013)

License - Accounting and Administration - Université de Sonfonia, Conakry (2004 - 2007)