Maite Vera Ricardo

Compassionate and dependable Personal Support Worker (PSW) graduate with hands-on placement experience in long-term care and retirement home settings. Strong background in customer service, housekeeping, and supporting residents with daily needs in fast-paced environments. Known for providing respectful care, maintaining cleanliness and safety standards, and building positive relationships with residents, clients, and team members.

Floor Associate / Cashier / Backroom Associate - Winners Store - Mississauga, ON

(2024-10)

• Provide excellent customer service and assist customers with purchases and inquiries.
• Operate cash register and handle transactions accurately.
• Organize merchandise and maintain clean and safe sales floor areas.
• Support backroom operations, including inventory organization and stock processing.

Housekeeper & Customer Service Assistant - Avenue Motel - Mississauga, ON

(2022-07 - 2024-10)

• Maintained guest rooms and common areas according to cleanliness and safety standards.
• Assisted guests with requests and provided friendly customer service.
• Ensured a welcoming and comfortable environment for guests.

Office Cleaner - MAXIMEXS Cleaning Company - Mississauga, ON

(2021-09 - 2022-07)

• Performed cleaning and sanitization duties in office environments.
• Maintained high standards of cleanliness and organization.
• Followed workplace health and safety procedures.

Personal Support Worker Student Placement - Cawthra Gardens Long-Term Care & Constitution Retirement Home - Mississauga, ON

(2024-02 - 2024-04)

• Assisted residents with activities of daily living, including mobility and personal care support.
• Supported residents with comfort, companionship, and emotional well-being.
• Maintained resident safety and followed infection control procedures.
• Worked collaboratively with healthcare staff in long-term care and retirement settings.

Diploma - Personal Support Worker (PSW) - Academy of Learning College (2024-04)

Diploma - Gastronomic Services - Cuba (2015)