Makayla

Motivated University of Waterloo Health Sciences student with strong teamwork and communication skills. Experienced in customer service and fast-paced environments, with a proven ability to multitask and support team operations

Hostess - Swiss Chalet - Alliston, ON

(2024-07 - 2025-08)

• Confidently greeted and assisted guests to their assigned tables
• Presented restaurant specials to guests, and persistently ensured that customers' needs were accommodated, such as providing napkins, and silverware
• Consistently managed time to ensure tables were wiped and cleaned to maintain restaurant organization
• Effectively coordinated with servers, kitchen, and managers to ensure that each guest in the restaurant was left satisfied with their service
• Gently addressed any customer concerns, or complaints, escalating to management when necessary
• Warmly coordinated customers' pick-up, delivery, and take-out orders per shift

High School Diploma - Health and Wellness SHSM - St. Thomas Aquinas Secondary School (2021-09 - 2025-06)

Undergraduate Degree - Health Sciences - University of Waterloo (2025-09 - 2029-06)