Plumbing Service Manager
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As a Service Manager, my primary objective is to oversee and enhance daily service operations by leading teams, optimizing workflows, and ensuring an outstanding customer experience. I focus on fostering a positive and high-performing work environment through clear communication, goal setting, and continuous performance management. I am committed to maintaining excellence service, resolving customer concerns efficiently, and driving team success through coaching, accountability, and operational efficiency.
Plumber at Scott McLeod Plumbing (2021-01 – 2023-07)
Plumbing services and operations work.
Project Manager/Estimator at Scott McLeod Plumbing (2023-06 – 2025-07)
Project management and cost estimation for plumbing projects.
Service Manager/Estimator at Scott McLeod Plumbing (2025-07 – Present)
Overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the bank's performance.
B.S. in Business Management – Western Governors University
