Cybersecurity and it risks advisor
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Dynamic, motivated, and able to work under pressure in environments with increased complexity.
More than 18 years of experience in IT, including more than 6 years in network security and systems administration as well as a good ten years in information systems management, project management and risk management.
I worked for the last two years in a service center as IT service coordinator and major incident manager. I have thus developed a good attitude in terms of customer satisfaction, priority management and time management.
Senior advisor, IT recovery and continuity risk governance Desjardins.
Québec. Canada. from October 2022 (Present)
Design and implement IT and continuity risk management frameworks, specifically related to IT recovery and ransomware
Conduct IT risk analysis in various contexts (projects, contract signatures, operational processes)
Assess the effectiveness of measures and controls related to IT recovery and continuity risks
Identify and propose appropriate mitigation measures based on risk criticality
Provide verbal or written analysis, recommendations, accounts or other deliverables to stakeholders
Represent your unit before decision-making bodies and give executive presentations.
Quebec City.
Québec. Canada. from April 2018 to September 2022
Manage and coordinate all major incidents affecting highly critical services and/or assets as well as security incidents related to data and systems security.
Optimally ensure all IT Service Center operating activities.
Collaborate with the process manager to plan, organize, analyze,
coordinate, communicate and report on all operational activities related to the management of the following various ITIL processes: incidents (including security incidents), management of office requests, management of problems, management of complaints, management of quality and follow-ups, management of satisfaction.
Innovate and continually seek to improve process efficiency and improve customer satisfaction.
Perform quality assurance and governance activities for the operation of activities carried out by the IT Service Center.
Collaborate through these proactive activities to achieve the service level objectives set by the various service coordinators.
O&M Manager
Mauritanian of Telecommunications.
Nouakchott. Mauritania. March 2016 to January 2018
Manage and coordinate teams that ensuring the whole telecom network (Fixed, Data and Mobile) operations such as:
Monitor, analyze and correlate cyber events
Management of security incidents and digital investigations
Develop and maintain business continuity and recovery plans.
Test and monitor network vulnerabilities and validate remediation plans,
Maintain all network equipment in operational conditions.
Manage night operations: migrations, replacement of equipment, as part of obsolescence management and optimization of charges and costs.
Implement maintenance operations using a methodology based on project management and integrating engineering studies and deployment while minimizing the impact on the customer.
More than 14 years of experience in an ISP
Project management assistance
Development of specifications
Setup and Installation
Powershall, Python
PHP, JAVA ..
R, C, C++ et .NET
Deployment & QoS Manager
Mauritanian of Telecommunications.
Nouakchott. Mauritania. December 2011 to March 2016
Manage and coordinate teams that ensuring the deployment and new integrations in the global networks and platforms of the global network operator, such as:
Analyze and implement security rules for different projects
Develop an investment plan and annual budget.
Choose priority projects according to a predefined PSD and on the basis of the company's strategy.
Ensure technological watch and follow-up of equipment roadmaps.
Manage QoS tools: to monitor the establishment and development of all company networks (mobile, fixed and
Internet).
Analyze and study the implementation of daily reports on the performance indicators of all networks.
Mauritanian of Telecommunications.
Nouakchott. Mauritania. April 2009 to December 2011
Define the project scope including cost and duration estimation
Develop the project plan and schedule
Develop policies and procedures to support the achievement of the project objectives
Define the organizational structure of the project team
Identify roles and positions and services to be provided by external companies
Coordinating activities across different organizational functions
Motivating team members and assigning work
Defining project baselines and tracking project progress
Project status reporting and determining and taking corrective actions
Mauritanian of Telecommunications.
Nouakchott. Mauritania. March 2006 to April 2009
Monitor and evaluate security alerts
Cybersecurity analysis and investigation
Network analysis and security concept
Ensure business continuity and incident management
Manage network security and Penetration testing
Verify security and compliance
Develop and implement technical and administrative procedures relating to the operation of the center.
Ensure technological watch and develop and integrate new
Internet services throughout the national territory.
Plan the infrastructure and capacity needs of IP networks.
Carry out operations and maintenance activities for all Internet and IP platforms.
Ensure global quality of service, IP/Internet infrastructure security and third level support.
Mauritanian of Telecommunications.
Nouakchott. Mauritania. February 2003 to March 2006
Configuration and installation of Cisco firewalls to manage and control user access and increase network security.
Administer the system platform in Linux (Web/Apache,
messaging/Sendmail, DNS/BIND).
Administer the IP network throughout the national territory.
Carry out operations and maintenance activities for all Internet and IP platforms.
Design of all LAN and WAN POPs.
Design and implementation of wired and wireless infrastructure
Design and implementation of MPLS and VPN connection to provide LL to enterprises
Installation and configuration of Active Directory domain controllers
Management of rights and access to all resources by Active
Installation and configuration of Microsoft Exchange mail servers
Installation and configuration IIS server, FTP and website
Installation of Solar Winds on servers and monitoring networks
Laval university, 2019
École Supérieure Polytechnique de Dakar ; 2002
