Manavi Shetty

Reliable, energetic, and customer-oriented professional with strong experience in customer service, guest relations, front-desk coordination, and fast-paced environments. Skilled at handling point-of-sale transactions, managing multi-channel communications, and maintaining clean, organized work spaces. Adaptable and punctual with a track record of delivering exceptional guest experiences.

Media and Administrative Coordinator - UMC High School - Toronto, ON

(2024-05 - 2026-03)

• Coordinated school activities and events, capturing photo/video media and managing social media engagement to drive community involvement.
• Managed incoming digital communications, phone inquiries, and student records across multiple channels to ensure seamless daily operations.
• Communicated professionally and empathetically with students, parents, and faculty, promptly resolving routine inquiries and operational issues.
• Supported administrative logistics, scheduling, and event preparations alongside school staff.

Customer Service & Front Desk Representative - SimplyFix It - London, ON

(2023-05 - 2024-02)

• Maintained a clean, safe, and organized front-desk environment to support efficient daily operations.
• Provided warm, professional service to diverse client groups, resolving dynamic situations with patience and composure.
• Multitasked efficiently in high-volume settings while adhering strictly to company guidelines.
• Collaborated with team members and management to accomplish daily operational goals and foster high team morale.

Cashier & Food Server - VINDU - Windsor, ON

(2022-10 - 2023-02)

• Operated point-of-sale systems accurately to process cash, debit, and credit payments.
• Greeted guests, took dining and takeout orders accurately, and ensured prompt order fulfillment.
• Maintained strict hygiene and cleanliness standards across front-counter and dining areas.
• Addressed customer inquiries and resolved service feedback with a positive attitude.

Bachelor - Mass Media - University of Mumbai