Mandeep Kaur

Supervised a team of 15–20 security guards across multiple shifts. Responded promptly to alarms, disturbances, or emergency situations, and reported incidents to appropriate authorities. Prepared detailed reports on daily activities and irregularities such as equipment or property damage, theft, or presence of unauthorized persons.

Event Security Lead (Various Agencies) - LOGIXX SECURITY

(2024-01 - 2026-07)

• Supervised a team of 15–20 security guards across multiple shifts.
• Responded promptly to alarms, disturbances, or emergency situations, and reported incidents to appropriate authorities.
• Prepared detailed reports on daily activities and irregularities such as equipment or property damage, theft, or presence of unauthorized persons.

Tactical Security Guard - LOGIXX SECURITY

• Patrolled assigned areas to prevent theft, vandalism, and unauthorized access.
• Resolved conflicts and de-escalated challenging situations through effective communication and professionalism.
• Operated surveillance equipment and monitored CCTV systems to ensure continuous coverage of critical zones.

Customer Services Administrator - Paragon Accounting Services - Brampton

(2024-05 - 2025-06)

• Responded to customer concerns and resolved complaints promptly and professionally.
• Answered phone calls, emails, and in-person inquiries in a timely and courteous manner.
• Collaborated with team members and other departments to resolve customer issues efficiently.

Human Resources Management - Centennial College (2024-05 - 2024-12)

Post Graduate Certificate - Research Analyst - Humber College (2023-05 - 2024-04)

Diploma - Forensic Science and Criminology - Panjab University (2019-07 - 2021-07)