Mandeep Shekhon

Senior-II in Ernst & Young LLP's Advisory Services practice located in Montreal, Quebec with over 5 years of professional experience. I specialize in the delivery of business IT risk services, with experiences that include Service Organization Controls Reporting (SOCR), internal, external audits and regulatory compliance as well as IT general controls (ITGC). I am a good listener able to understand problems and find creative and efficient solutions for users through use of troubleshooting, critical thinking, problem solving, teamwork and communications.

Strong analytical, troubleshooting, and pro-active problem-solving skills with the ability to research and resolve critical issues.

Senior-II Technology Risk Consultant - Ernst & Young - Montreal, Quebec

(2021-11)

SOC & ITGC experience:

• Third Party Assurance (CGI, SMARTUSE, MAGNATECH) - IT audit team leader responsible for the execution and delivery of numerous SOCR reports, including SOC 1 (CSAE 3416, SSAE 18), SOC 2, CSAE 3000/3001, and CSRS 4400 (agree-upon procedures).
• ITGC (various organizations) - IT audit team leader on various external audits for public and private companies assessing the effectiveness of the IT general controls (ITGC) and IT Application Controls (ITAC) for IT processes that support significant financial transactions. Responsible for the execution and the coordination of the ITGC testing for operational effectiveness and for providing IT management with recommendations.
• Various organizations (manufacturing, metal & mining, and finance) - Reviewed IT internal controls for operating effectiveness, identified control weaknesses, determine mitigation controls, and provided recommendations.

System Administrator/Analyst - Satgur Accounting Services

(2016-09 - 2021-10)

• Installed and implemented the server, accounting software/applications (networked to whole company) throughout the company (over 15 workstations) resulted in better infrastructure and efficiency with a reduction of cost by 14%.
• Resolved server and software issues.
• Ensured all workstations are updated for new updates.
• Implemented antivirus on all workstations to ensure systems are secure and reliable.
• Training provided to around 15 employees regarding the new software.
• Created business plan for different clients for their projects.

System Analyst/SQL Database Developer - Softel Communications Inc.

(2013-01 - 2015-08)

• Created a virtual receptionist, a kiosk application developed in VB.net 8.0 and skype SDK version.
• Coordinated and carried out a large-scale and complex IT application project with team resulting in $10 million + revenue.
• Developed database for application and deployed it on lab and production servers.
• Created documentation to perform test calls on contact center IVR applications.
• Worked using waterfall project method.
• Managed stress and respond to project changes quickly and efficiently, while preserving business value and meeting project deadlines.
• Worked alone as well as in team and reported to the manager on regular basis.

IT System Analyst - Telnet Communications

(2012-02 - 2012-12)

• Implemented IT infrastructure designs to support current and future applications and business needs resulted in improved communication and better documentation system.
• Ensured IT System infrastructure redundancy works as designed and backup/disaster recovery processes are continually maintained.
• Provided setup, maintenance, and support in different servers.
• Provided IT end user support requests.

M.Sc. - Computer Science - Wolverhampton University

BSc - Computer Science - Hertfordshire University

D.E.P - Accounting