Mandeep Singh

Dedicated and and experienced security professional with a proven track record of safeguarding assets, ensuring the safety of individuals, and maintaining order in diverse environments.

Current job/ full time - Security Supervisor (10-2022- Present)

Security Supervisor and Customer Relations

10/2022 to Present

MOLLY BLOOMS IRISH PUB

London, Ontario, Canada

 Customer Service Excellence: Ensured a positive experience for patrons by providing exceptional service and maintaining a welcoming environment. Addressed customer inquiries and resolved issues promptly.

 Inventory Management: Efficiently managed and restocked inventory, ensuring a consistent supply of products for customers, thereby enhancing their experience.

 Adaptability: Adapted to working in various conditions, including extreme weather, to assist with outdoor events and monitor outdoor areas, ensuring customer safety and satisfaction.

 Customer Verification: Verified customer identification accurately to ensure legal compliance and maintain a safe environment for all patrons.

 Crowd Management: Utilized effective crowd management techniques to ensure smooth entry and exit of patrons,

enhancing their overall experience and maintaining order.

 Team Coordination: Coordinated shift schedules for the team, ensuring adequate coverage during peak hours to provide continuous and efficient service to customers.

 Communication Skills: Communicated shift changes and updates clearly to team members, ensuring everyone was informed and prepared to deliver high-quality service.

Education

Fanshawe College

Master’s

Business and Information System Architecture

London, Ontario, Canada 05/2022

to 12/2023

MRSPT University

Bachelor’s

Computer Applications

Bathinda, Punjab, India

06/2018 to 06/2021

GHG Polytechnic College

Associate

Mechanical Engineering

Ludhiana, Punjab, India

06/2015 to 06/2018