Mandeep Wraich

I am a scientist turned coder, an analytical thinker, and passionate about the customer experience.

I've spent the last few years conducting experiments to drive user retention and growth. I've conducted over 10 A/B experiments, analyzing the data to gain more insights, resulting in 1000s of new users, and $10,000s in new revenue.

I take a craftsman approach to software development, and am always eager to hone my skills and learn all of the best practices.

Yellow Boots Inc. | Freelance Web Consultant

Dec 2023 - Present

Specialized in designing websites in either React, Next.js or on SquareSpace walked clients through how to make good design decisions, build out their online content and also how to establish an online brand

PagerDuty | Developer

March 2019 - March 2022

Project Lead - Planned, architected, and implemented the migration of over 25 repos and 5 databases to be compliant with EU data privacy laws [Nominated for a leadership award for this work]

Project Lead - Planned and implemented several different variations of the onboarding experience, impacting every new trial user, leading to a 30% increase in mobile downloads

Project Lead - Architected and implemented the 'PagerDuty Freemium' product on schedule, with 0 bugs and adopted by over 10,000 users

Created multiple SQL dashboards to analyze experiment results, ideate on user behaviour and brainstorm follow up experiments

Nulogy | Developer

Sept 2017- March 2019

Full Stack Web Development with Ruby on Rails and React/ Redux, TDD Maintained and upgraded open source gems (autocompleteFor)

Core Member of the Rails Upgrade Project, wrote and published one of the most referenced articles for upgrading from 4.2 to 5.1

FinanceIt | Developer

March 2016-Sept 2017

Developed a secure vendor portal for external company associates, built out scope and synced with internal users about requirements, used by over 10 external vendors

Designed and implemented an excel to data converter to simplify customer support workflow

Jones Laboratory | Researcher

2014-2015

Conducted independent research on protein CYP24A1 and its implications in Idiopathic Infantile Hypercalcemia, designed and scoped experiments to gather these results

Reforge

Mastering Product Management - 2022

Bitmaker

Web Development Accelerated Program - 2016

Queen's University

B.Sc. (Honours) Biochemistry (Specialization) - 2011-2015