Mandy Chiu

Film distribution and publicity professional with 4+ years of experience supporting theatrical film releases, publicity campaigns, acquisitions, film festivals, and distribution operations in Hong Kong and Canada. Experienced in coordinating cross-functional teams, managing release materials, liaising with clients and external partners, and supporting theatrical marketing initiatives. Highly organized with proven Canadian operations experience and active involvement in Toronto's film industry through TIFF, iLLUME FILMS and Pride Asian Film Festival.

Operations Assistant - Tripoppo Inc. - Toronto

(2025-07)

• Coordinate travel operations for multiple group departures simultaneously, collaborating with overseas partners across different destinations while maintaining accuracy under tight deadlines.
• Liaise with overseas partners to ensure services are delivered accurately and on schedule while maintaining a high standard of customer experience.
• Prepare and verify operational documentation, itineraries and supplier information with a high level of accuracy.
• Resolve operational issues through effective communication with suppliers and internal stakeholders.
• Verify supplier invoices and coordinate payment processing with the accounting department.

Administrative Assistant (Freelance) - iLLUME FILMS - Toronto

(2025-02)

• Supported theatrical screening events and audience operations for Hong Kong film releases in Canada.
• Prepared press releases and promotional materials for theatrical releases.
• Coordinated Ontario film classification submissions and release documentation.
• Assisted with exhibitor communications and screening logistics.
• Maintained release schedules and distribution records.
• Supported publicity campaigns and marketing initiatives for film releases.

Front of House (TIFF50) - TIFF Lightbox - Toronto

(2025-08 - 2025-09)

• Delivered exceptional guest experience during the Toronto International Film Festival.
• Directed audiences to screenings while ensuring efficient theatre operations.
• Assisted with crowd management during high-volume screenings.
• Maintained presentation standards throughout festival venues.

Acquisition Administrative Officer - All's Well Media Company Ltd. - Hong Kong

(2022-10 - 2025-01)

• Supported coordination between licensors, distributors and internal departments to ensure timely delivery of release materials.
• Prepared acquisition contracts and maintained confidential contractual documentation.
• Localized film materials including titles, synopses and subtitles for distribution.
• Produced monthly sales reports and analyzed distribution performance.
• Coordinated meetings among internal teams and external business partners.

Marketing Executive - Golden Scene Co. Ltd. - Hong Kong

(2021-12 - 2022-10)

• Planned and coordinated theatrical press screenings, media events and film promotion campaigns.
• Built and maintained relationships with media partners to maximize publicity for new film releases.
• Coordinated talent appearances, press interviews and promotional events.
• Prepared and translated press releases and publicity materials.
• Managed social media content supporting theatrical releases.
• Maintained schedules and administrative support for the Publicity Manager.

Summer Intern - Walt Disney World Resort - Orlando, US

(2019-06 - 2019-08)

Delivered exceptional guest service in a fast-paced, high-volume hospitality environment while independently managing cash handling and daily operations.

• Supported and collaborated with the team members from Food & Beverages department

Senior Festival Coordinator - Pride Asian Film Festival - Toronto

(2025-05 - 2025-06)

• Coordinated and supported film screenings during the festival.
• Edited Chinese subtitles for Shunga: The Lost Japanese Erotica.
• Provided Cantonese-English interpretation during filmmaker Q&A sessions.
• Supported publicity activities and festival merchandise operations.

Festival Coordinator - Asian Film Awards Academy - Hong Kong

(2023-03 - 2023-03)

• Coordinated the 16th Asian Film Awards Ceremony logistics and press interviews
• Escorted filmmakers and talents to the press interviews
• Assisted with guest relations and event operations.

Master of Arts - Literary and Cultural Studies - The University of Hong Kong (2021)

Bachelor of Arts - Translation - Hong Kong Baptist University (2020)