Manjot Kaur

Organized and detail-oriented customer service professional with over 6 years of experience in delivering exceptional service and support. Known for being a quick learner and hard worker, consistently staying up to date with industry trends and best practices. Proven ability to handle complex customer inquiries, resolve issues efficiently, and maintain high levels of customer satisfaction.

Adept at working in fast-paced environments and collaborating effectively with team members to achieve organizational goals.

Material Handler at Ledcor (2025-04 – Present)

Material Handler responsible for warehouse operations

• Received, picked, and packed orders; loaded and unloaded trucks
• Operated forklift and managed paperwork and emails
• Conducted cycle counts to maintain inventory accuracy

GM Department Manager at Walmart (2022-12 – 2025-04)

Managed General Merchandise department operations and staff

• Managed inventory, capping bins, and stocking merchandise
• Merchandised seasonal stock and assisted customers in locating products
• Supervised and provided feedback to associates
• Maintained cleanliness and organization of shelves

Assistant Manager at Tim Hortons (2019-09 – 2023-01)

Oversaw store operations and customer service

• Oversaw store operations, including payroll management and customer service
• Ensured high standards of customer satisfaction and operational efficiency

Associate at Walmart (2020-12 – 2021-10)

Retail associate performing various warehouse and customer service tasks

• Cap1 Associate: Set modular displays, capped bins, and stocked shelves
• Overnight OMNI Associate: Picked groceries for customer orders

Security Guard at G4S (2020-01 – 2020-11)

Security services at COVID site

• Maintained records of guests at COVID site and ensured a safe environment

Certificate in Wireless information networking – Fleming College (2018-01 – 2019-04)