Manoj Kumar

Experienced IT professional with a passion for product management and a track record of leading cross-functional teams to develop and launch customer-centric products that surpass expectations. A Certified Scrum Product Owner with 5 years of industry expertise

• Mentored, led & Guided a global agile team of 20 associates towards product design, development and operations using agile and scrum methodologies
• Designed and implemented solutions that improved the team’s efficiency and performance by leveraging sprints and refinement sessions to manage the scope of work, ultimately increasing sprint velocity and 18% turnaround time
• Collaborated with external stakeholders and product owners, developed business strategy ensuring product-market fit resulting in winning $1B long-term contract from major operator holding ~60% market share in nation
• Executed a successful roadmap, overseeing the end-to-end delivery of a project for a major client and their subsidiaries through strategic resource planning and collaboration with cross-functional teams
• Reviewed and improved processes slashing support ticket backlog by 60% increasing the teams sprint velocity by 20%
• Implementing Stakeholder & Project Management for the associated clients along with managing product backlog, burndown metrics, velocity, and task breakdown utilizing tracking tools like JIRA and Confluence
• Conducted thorough analysis of project and team performance, identified opportunities for additional training and process improvements - which alleviated impediments and transformed project’s RAG status from red to green
• Exuberated the detailed Business Solutions & IT Analytics & delivery of solutions that ensured requirements were met and benefits were realised by associated stakeholders
• Orchestrated client and internal meetings, analyzed requirements, estimated project efforts, and produced comprehensive functional and technical documentation. Mapped specifications for seamless integration and transformation

Sprott School of Business, Carleton University Ottawa, ON

Master of Applied Business Analytics: Technology Innovation Management April, 2023

Gandhi Institute of Technology and Management (GITAM) Visakhapatnam, IN Bachelor of Technology, Computer Science and Engineering (CSE) May, 2017