Manon Plouvier

As a recent Queen's University BScH Graduate in Life Science, with a vast array of knowledge in pharmaceutical development, human physiology, and marketing, I am eager to demonstrate my skills in a professional setting. The pharmaceutical sales industry is on an upward growth trajectory and as an ambitious, competitive self-starter, I believe I would be an asset as a pharmaceutical sales representative. My proven leadership skills as the team captain of the Queen's Varsity Cross-Country and Track team have inspired my growth and confidence in myself and have readied me for my entrance into the competitive workforce.

Server - Joey Bentall One - May 2022 to May 2023

• Providing genuine warmth and care to patrons in a fast-paced premium-casual dining environment for a la carte service and special events while marketing new test items
• Sold upwards of $2,500 per shift and participated in team-service and leadership

• Treated patrons to exceptional customer service and fostered a fine dining environment for a la carte service, weddings, business meetings, holiday events, et cetera
• Acted as a crucial liaison between front-of-house and back-of-house personnel, ensuring expedient service for up to 300+ guests
• Managed difficult customer service situations in a fast-paced, stressful environment through effective communication, task prioritization & delegation, critical thinking, and leadership

• Communicating effectively with back-of-house and front-of-house staff to ensure the quality of the dishes, as well as their timely delivery to their respective tables/seats
• Coordinating wait times, pickups, multiple courses, remakes, and complaints
• Run food to tables and tend to patrons needs 

Queen's University BSc Life Science Honours Degree

• Queen's Varsity Women's Cross-Country & Track (2018-2022) Team Captain
• OUA Academic All-Star
• USPORT Academic All-Canadian