Manpreet Kaur

Detail-oriented Chart, Insurance, and Audit Manager with a strong background in dental administration, office management, and insurance auditing. Adept at optimizing office operations, ensuring compliance, and improving patient satisfaction. Proven leadership and problem-solving skills in fast-paced dental environments.

Chart, Insurance, and Audit Manager & Operational Manager - Oak Dental Group

(2022-03)

• Lead operational, chart auditing, and insurance management functions across multiple clinics.
• Conduct comprehensive audits of patient charts and insurance claims to ensure accuracy and compliance.
• Review and verify dental treatment plans, CDT coding, and billing processes.
• Manage day-to-day operations including staff scheduling, workflow optimization, and patient coordination.
• Oversee financial processes such as accounts payable/receivable, payroll, and budgeting.
• Communicate with insurance providers to resolve discrepancies and ensure timely reimbursement.
• Train and supervise staff to maintain high standards of documentation, billing accuracy, and patient care.
• Implement improved record-keeping and operational strategies, reducing errors and enhancing efficiency.
• Ensure compliance with dental regulations and readiness for audits.

Manager - Oak Dental Group

(2021-03 - 2022-03)

• Managed daily operations, staff scheduling, and workflow optimization to enhance office efficiency.
• Supervised front desk and administrative staff, ensuring excellent patient service.
• Oversaw accounts receivable/payable, payroll, and office budgeting.
• Ensured compliance with dental regulations and facilitated successful office audits.
• Coordinated with suppliers to manage inventory and cost control.

Dental Administrator - Oak Dental Group

(2020-03 - 2021-03)

• Welcomed patients, managed appointments, and facilitated seamless office operations.
• Processed insurance claims, verified coverage, and ensured accurate dental billing.
• Assisted with dental charting, treatment planning, and office documentation.
• Managed office supplies, vendor relations, and patient records.
• Provided administrative support to dentists and hygienists.

AEC / DEP - Dental Business Administration - Bow Valley College

AEC / DEP - Health & Human Services Management - Bow Valley College

Bachelor's Degree - Dentistry - Adesh Institute of Dental Science