Manpreet Kaur

Motivated and customer-focused professional with experience in customer service and healthcare support. Strong communication, organizational, and problem-solving skills. Experienced in assisting customers, handling administrative tasks, and supporting optometric procedures. Seeking opportunities to contribute to a dynamic workplace while continuing professional growth.

Customer Service Representative - U-Haul

• Assisted customers with truck, trailer, and storage rentals.
• Handled reservations, payments, and customer inquiries.
• Provided excellent customer service in person and over the phone.
• Resolved customer concerns professionally and efficiently.
• Maintained accurate records and completed administrative tasks.
• Worked collaboratively with team members to ensure smooth operations.

Optometric Assistant - Specs Express

• Assisted optometrists with patient care and clinic operations.
• Performed diagnostic testing including OCT, NCT, AR, ALM, and Topography.
• Prepared patients for examinations and explained testing procedures.
• Managed appointment scheduling and patient records.
• Maintained a clean and organized clinical environment.
• Supported doctors during examinations and clinic visits.

Diploma - Hotel Management - Seneca Polytechnic