Manpreet Kaur Gill

Compassionate Health Care Assistant (HCA) graduate trained in person-centred care, infection prevention, safe mobility, and activities of daily living. Delivers respectful care while ensuring client dignity and independence. Committed to high-quality service through effective communication and teamwork in alignment with care plans and professional standards.

Hostess/Server at White Spot (2025-01 – Present)

• Managed reservations and maintained reservation book, ensuring efficient seating arrangements.
• Monitored wait times and communicated updates to guests, enhancing customer experience.
• Greeted guests warmly upon arrival, creating a welcoming atmosphere.
• Welcomed customers and responded to restaurant inquiries.
• Providing menus and informing guests of daily specials or promotions.

Cashier Team Lead at Thrifty Foods (2024-01 – 2024-12)

• Supervised cashier team, ensuring efficient service and accurate transactions.
• Trained new cashiers on register operations and customer service skills.
• Managed cash handling procedures, including deposits and reconciliations.

Cashier/Customer Service at The Home Depot (2023-06 – 2024-07)

• Provide excellent customer service by answering questions and resolving concerns.
• Delivered responsive customer service by addressing inquiries and resolving issues promptly.
• Managed product returns, exchanges, and refunds in alignment with company policies to ensure customer satisfaction.
• Ensured cash drawer accuracy and balanced register at end of each shift to maintain financial integrity.

Supervisor at Subway (2018-06 – 2023-12)

• Led, trained, and motivated team members to deliver excellent customer service.
• Managed inventory levels and ordered supplies to maintain stock.
• Led and trained team members, fostering a culture of excellent customer service.
• Scheduled staff shifts and monitored attendance to ensure optimal staffing.

Health Care Assistance in Health Care Assistance – Western Community College (2026-07)

Medical Office Administration in Medical Office Administration – Langara College (2024-07)

Mass Communication in Mass Communication – Columbia College (2019-12)