Manpreet Rattu

Organized and detail-oriented professional with experience in office coordination, customer service, documentation, scheduling, team support, and academic administration. Holds a Master of Education in Leadership with a strong background in management, communication, and organizational operations. Experienced in coordinating daily activities, handling customer inquiries, maintaining records, and supporting teams in fast-paced environments.

Shift Supervisor - Subway - Calgary, Alberta, Canada

(2026-03 - 2026-07)

• Supervise and support team members during shifts while maintaining efficient workflow and customer service standards.
• Handle POS transactions, customer inquiries, food safety, cleanliness, and daily shift operations.
• Assist with training, supplies, shift coordination, and resolution of customer concerns.

Server / Cashier - Bahubali Indian Cuisine - Calgary, Alberta, Canada

(2025-10 - 2026-03)

• Managed customer orders, payments, cash handling, and POS transactions while providing efficient service.
• Coordinated with kitchen and front-of-house staff to ensure accurate and timely order fulfillment.

Customer Service / Cashier - Calcity Pizza - Calgary, Alberta, Canada

(2025-03 - 2025-07)

• Processed in-person and telephone orders, handled payments, and responded to customer inquiries.
• Supported daily store operations, including food preparation, order coordination, and maintaining a clean service area.

Office Coordinator - Leads Indane India - India

(2023-08 - 2024-01)

• Coordinated daily office activities, customer communication, documentation, and administrative tasks.
• Maintained records, supported scheduling and meetings, and assisted with smooth day-to-day office operations.
• Communicated with customers and internal staff to address requests and resolve operational issues.

Assistant Professor / Media Coordinator - Innocent Hearts Group of Institutions - India

(2022-03 - 2023-01)

• Taught HR and management subjects and supported students through academic communication and guidance.
• Coordinated media-related activities and supported institutional communication and event-related requirements.

Master of Education in Leadership - Leadership - City University of Seattle (2025-01 - 2026-07)

MBA - Human Resources & Marketing - India (2019-08 - 2021-06)

Bachelor of Commerce - Commerce - India (2016-08 - 2019-06)