Manpreet Singh

Highly dedicated and results-driven operations professional with a proven track record in optimizing productivity, driving efficiency, and ensuring adherence to safety standards. Skilled in strategic planning, cross-functional collaboration, and talent management. A strategic professional adept at leading teams, implementing departmental plans, and addressing obstacles to achieve production requirements.

An inclusive leader with demonstrated success in driving organizational effectiveness, process improvement and production targets.

PROFESSIONAL EXPERIENCE

Operations Supervisor, SCI Group Inc, Brampton, ON

June 2023 - Present

• Collaborated closely with team members, leveraging their unique strengths, and fostering a cohesive work environment that promoted mutual support and productivity.
• Demonstrated a high level of commitment and integrity, ensuring that all assigned tasks and commitments were seen through to completion with good intentions.
• Continuously improved and optimized duties and tasks associated with the role, resulting in increased quality and faster speed to market.
• Efficiently allocated available resources to maximize productivity and successfully handle the daily work volume,

achieving operational efficiency and meeting targets by using Manhattan Scale.

• Provided hands-on direction and guidance to all operational activities, ensuring that customer and corporate requirements were met and exceeded.
• Comprehended and administered all relevant policies and procedures in a fair and consistent manner, maintaining compliance and accountability within the team.

DC Operations Supervisor, TJX Canada, Mississauga, ON

March 2022 - May 2023

• Aligned and executed daily, weekly, and 3-6-month departmental plans, ensuring a clear direction and focused efforts.
• Identified and proactively addressed potential obstacles to meeting production requirements, effectively overseeing a team of 80-120 associates.
• Leveraged data and information to provide strategic guidance, resulting in a significant targeted production increase of 34%.
• Continuously sought process and accuracy improvement opportunities, successfully implementing plans designed for peak season operations.
• Conducted thorough assessments of productivity and performance, delivering valuable training, coaching, and development opportunities to enhance team capabilities.
• Fostered strong, collaborative partnerships across departments and shifts, optimizing operational efficiencies.
• Efficiently organized and allocated work assignments, closely monitoring adherence to established standards.
• Skillfully utilized the provisions outlined in the Collective Bargaining Agreement, fostering positive labor relations with union associates.
• Provided clear direction and valuable guidance to team members, conducted comprehensive performance reviews, and mentored individuals to support their growth and development.
• Actively participated in annual and special projects as well as committees, contributing to the success and advancement of the organization.
• Led talent acquisition efforts, overseeing onboarding, implementing training initiatives, and developing effective solutions to strengthen overall business capacity.

Team Lead, Service Master, Scarborough, ON

August 2020 - December 2021

• Orchestrated daily tasks and spearheaded the team executing ongoing projects, optimizing workflow efficiency,

and analyzing productivity metrics to meet the company's deliverables consistently.

• Implemented effective work-tracking mechanisms, ensuring seamless coordination and on-time completion of projects.
• Fostered team growth and development by assembling a skilled workforce and designing comprehensive training modules aligned with company standards.
• Generated insightful performance reviews, delivering constructive feedback to team members, and supporting their professional advancement.
• Collaborated with cross-functional teams, adeptly handling administrative responsibilities and managerial tasks to ensure smooth team operations and successful project execution.

Senior Production Manager, CH Electrical Supplies Ltd, India

August 2018 - November 2019

• Oversaw a proficient production team, driving the timely delivery of high-quality products within budget constraints and in full compliance with rigorous safety standards.
• Optimized production processes for cost-effectiveness, exceptional product quality, and punctual delivery.
• Implemented and enforced company policies and safety procedures, ensuring a secure and productive work environment for staff.
• Identified opportunities for process enhancements, resulting in improved product quality and increased capacity.
• Provided valuable recommendations to maximize production efficiency through workflow, operational, and equipment modifications.
• Cultivated and nurtured relationships with suppliers, guaranteeing the timely provision of essential raw materials and supplies required for seamless production.
• Collaborated closely with other departments, aligning production schedules with company goals and objectives for enhanced coordination.
• Skillfully managed production-related issues, promptly resolving them to minimize any adverse impact on output.

Consistently achieved or surpassed production targets while upholding stringent quality standards.

• Demonstrated exceptional leadership abilities by mentoring and developing production staff, supporting their career progression and goals.

Post Baccalaureate Diploma, Business Management, Cape Breton University, Sydney, NS, 2021

Bachelor of Technology, Electrical Engineering, Guru Jambheshwar University, India, 2017

Diploma, Electrical Engineering, Government Polytechnic Ambala City, India, 2014