Manya Gallagher

Commercially minded Finance and Business Manager with 25+ years’ experience across accounting, business ownership, professional services, healthcare operations, and small-to-medium enterprise advisory. I bring strong financial discipline, practical systems thinking, and calm operational leadership to growing businesses that need better visibility, stronger routines, and reliable commercial information.

My background combines hands-on finance management, cashflow oversight, payroll, supplier payments, reporting, budgeting, Xero coding, business advisory, process improvement and people leadership. I have worked closely with owners, boards, accountants, suppliers, contractors, professional advisers and operational teams to turn financial data into useful business decisions.

I am currently completing an MBA at the University of Waikato, strengthening my capability in strategy, leadership, governance, productivity and change. I am looking for a part-time commercial finance role where I can bring genuine ownership, practical insight and steady support to a growing local business.

Practice Manager at EastMed Doctors (2026-01 – Present)

Reporting to the seven-member Board of Directors. Leading daily operations for a purpose-built Auckland general practice serving approximately 9,000 patients, managing 23 staff across clinical, nursing, HIP and administration.

• Stabilising practice operations through clearer roles, SOPs, escalation processes, communication pathways and weekly operating routines.
• Completed team capability and needs analysis to inform workforce planning, cross-skilling, role design and service-continuity planning.
• Appointed an Administration Lead and introduced buddy coverage, flexible administration support and stronger coordination between clinical and non-clinical teams.
• Developed clinical workforce contingency planning, including locum engagement, recruitment actions, service-risk mitigation and retention planning
• Introduced KPI-based weekly reporting and reactivated LOGIQC/data-management processes to improve visibility, accountability and audit readiness.
• Supported PMS automation utilising AI & machine-learning tools, including ACC claims reconciliation with expected recovery of up to $15,000 per year in missed or incomplete claims.

Practice Manager at Fairfield Medical Centre (2022-01 – 2024-12)

Reported to the seven-member Board of Directors while managing end-to-end operations for a privately owned general practice with 30+ staff and associate providers.

• Led people resources and staff management: recruitment, onboarding, IEA negotiations, training coordination, performance assessments, exit interviews and monthly reporting for operational leads.
• Created and developed the Administration Lead role, appointing, training and supervising an internal staff member to grow into the position.
• Introduced structured operating routines with KPIs, action owners, escalation paths, Microsoft Teams communication and SmartSheet workflow visibility.
• Expanded multidisciplinary access through Clinical Pharmacist, Nurse Prescriber and HIP pathways in partnership with Te Kohao Health, reducing avoidable pressure on GP appointments.
• Worked with PHOs, MAS, outsourced IT, Pathlab, accountants, clinicians and affiliated providers to improve systems, reporting, issue resolution and service continuity.
• Managed finance administration and reporting including Xero coding, payroll, supplier/shareholder payments, daily banking oversight, P&L, cashflow, balance-sheet reporting and targeted analysis.
• Led cyber/privacy incident recovery after the Pinnacle breach, affecting 9,000 patients and 35 staff personal data, establishing business data-recovery protocols, secure communication pathways, data-management controls and continuity routines.
• Planned and coordinated facilities work including roof replacement, signage, flooring and carpark safety improvements with no disruption to care delivery.

Practice Manager at Laser Eye Centre (2021-01 – 2022-12)

Reported to a four-member Board of Directors while leading operations for a privately owned surgical practice across Hamilton, Pukekohe, Tauranga and New Plymouth.

• Led perioperative operations from pre-op through inter-op and post-op, using KPIs and process alignment to improve consistency, patient experience and performance visibility.
• Created an internal Know-How database covering surgical and support functions; aligned ERP coding and reconciled workflows with Xero.
• Updated job descriptions and KPIs to align roles with the long-term business plan and strengthen clinical/non-clinical collaboration.
• Led the COVID-19 operational response across four clinics, using skeleton rosters, buddy systems, remote admin support, FIFO stock control and clear internal and external communication.
• Revived and delivered a stalled clinic establishment project within two months during COVID lockdown, coordinating budget, recruitment, onboarding, contractors, refurbishment, equipment, IT, marketing, and advertising.
• Facilitated a Green Table Talk to resolve team conflict by aligning staff strengths with daily responsibilities and improving team collaboration.

Business Data Analyst at Tegel Foods Ltd (2016-01 – 2021-12)

Managed supplier accounts across four production sites using SAP and OCR automation in a fast-paced national finance and operations environment.

• Collaborated with production, plant, procurement, supplier and grower stakeholders to improve invoice verification, payment processing and reconciliation protocols.
• Supported transition from DOS to Windows-based systems and automated invoice recognition, reducing manual processing, improving reconciliation speed and minimising errors.
• Designed a centralised data-capture and reporting process producing tailored outputs for Warehouse, Logistics, Technical Systems, Accounts Receivable and Sales teams.
• Cleared a 63,000-document delivery docket and credit-note backlog, enabling 24-hour credit-note issuing and improving cash inflow by 14%.
• Produced operational and financial summaries to identify shortfalls by run, shift and storage zone, supporting root-cause analysis and corrective action.
• Promoted to head-office finance team and granted Accredited Employer Talent Visa

Founder & Director at Summa Ars Ltd (2000-01 – 2015-12)

Founded and led a multi-venture service enterprise spanning accounting and business advisory, Cartridge World franchise operations and La Diva Wellbeing Centre.

• Owned sales, operations, staffing, supplier management, customer relationships, finance, compliance and profitability across 13 employees and five contractors.
• Provided full-spectrum accounting and strategic advisory services to 41 SMEs across healthcare, dental care, retail, hospitality, engineering, construction, insurance and import-export sectors.
• Developed customised ERP, reporting, budgeting, KPI and governance tools to translate financial data into operational decisions and business planning.
• Expanded La Diva Wellbeing Centre to 26 preventative wellbeing services, leading a multidisciplinary team including administration, nutrition, trainers, massage, specialist therapy providers and psychotherapy.
• Established internship and mentoring programs for economics and finance students, building local talent pipelines and community relationships.
• Delivered average 13% EBITDA growth after 2002 through financial discipline, operational improvement, client relationship management and growth planning.

Master of Business Administration in MBA – University of Waikato / Te Raupapa (2027-03)

Degree in Accounting & Auditing – University of Ljubljana (1997)