Mao Hao zhou

Professional with communication skills, adept at managing teams to achieve high performance. Skilled in conflict resolution, time management, and strategic planning. Highly adaptable and reliable, known for fostering collaboration and driving results. Prepared to lead with integrity and flexibility, ensuring alignment with organizational goals.

Tour Guide at Westar Travel (2025-05 – Present)

Guided diverse groups through historical sites, sharing engaging narratives and local insights.

• Guided diverse groups through historical sites, sharing engaging narratives and local insights.

Team supervisor at A & A TECNOSHOP (2020-02 – 2024-06)

Team supervisor responsible for product selection analysis, market data comparison, and product after-sales. Managed team performance of approximately US$1 million per year.

• The main contents include product selection analysis, market data comparison, product after-sales.
• Evaluated existing workflows for efficiency gains, reorganizing procedures where necessary to optimize resources use effectively.
• The team's performance is about US$ 1 million per year

Overseas machinery and equipment sales at Grupo Power Metal, S.A. (2019-04 – 2020-02)

Responsible for customer maintenance and market development. Achieved annual sales of US$800,000.

• Responsible for customer maintenance and market development, annual sales of US$800,000

Spanish/English Chengdu local tour guide at Beijing Feifan International Travel Chengdu Branch (2018-07 – 2019-03)

Responsible for leading foreign tour groups to Chengdu City and surrounding areas for sightseeing tours. Conducted thorough research on cultural landmarks.

• Responsible for leading foreign tour groups to Chengdu City and surrounding areas for sightseeing tours
• Conducted thorough research on cultural landmarks to ensure accuracy
• Enhanced visitor engagement by delivering captivating and informative tours of historical sites.

Diploma in Hospitality and Tourism Management, Travel and Tourism – Southern Alberta Institute of Technology (2026-06)

Bachelor of Arts in Spanish Literature, English Literature (2019-06)